ServiceNow developer

Hexagon Consulting; Singapore; On-site; SGD 90,000 - 170,000; Full time

Job summary

Hexagon Consulting seeks an experienced ServiceNow Engineer to design, develop and implement solutions on the ServiceNow platform in Singapore. You will collaborate with stakeholders to translate business requirements into scalable technical solutions and support end-to-end implementation activities.

The role emphasizes ITOM expertise (Discovery, Service Mapping, Event Management), large-scale deployments, and strong scripting in JavaScript, workflows, and ACLs to deliver robust, governed IT

Qualifications

• 4+ years of hands-on ServiceNow experience.
• Experience with ITOM modules such as Discovery, Service Mapping, Event Management.
• Experience with enterprise or large-scale implementations.

Responsibilities

• Design, develop, and implement ServiceNow solutions.
• Gather business requirements and translate to technical solutions.
• Configure and customize ServiceNow apps, workflows, forms, and scripts.
• Develop and maintain platform components like tables, business rules, client scripts, and ACLs.
• Support end-to-end ServiceNow implementation activities including config, testing, deployment.
• Participate in UAT and data migration activities.
• Develop reports and dashboards to monitor KPIs.
• Integrate ITOM modules with enterprise systems for data flow.
• Provide technical support and troubleshoot platform issues.
• Ensure adherence to best practices, governance, and audit requirements.

Skills

ITOM (Discovery, Service Mapping, EMD)

ServiceNow configuration

ServiceNow customization

Workflows

JavaScript scripting

Job description

Responsibilities

• Design, develop, and implement solutions on the ServiceNow platform


• Collaborate with stakeholders to gather and translate business requirements into technical solutions


• Configure and customize ServiceNow applications, workflows, forms, and scripts


• Develop and maintain platform components, including tables, business rules, client scripts, UI policies, and integrations


• Support end-to-end ServiceNow implementation activities, including configuration, testing, and deployment


• Participate in user acceptance testing (UAT) and support data migration activities


• Develop reports and dashboards to monitor performance and KPIs


• Integrate ServiceNow ITOM modules with enterprise systems to ensure seamless data flow


• Provide technical support and troubleshoot platform-related issues


• Ensure adherence to best practices, governance, and audit requirements

Qualifications

• 4+ years of experience with the ServiceNow platform

Required Skills

• Strong hands-on experience in ITOM (Discovery, Service Mapping, Event Management)


• Proven experience in ServiceNow configuration, customization, and development


• Proficiency in workflows, scripting (JavaScript), and platform components (business rules, client scripts, ACLs, etc.)


• Experience in enterprise or large-scale ServiceNow implementations


• Exposure to ITSM or CSM modules is advantageous