ServiceNow developer

HEXAGON CONSULTING PTE. LTD.; Singapore; On-site; SGD 100,000 - 180,000; Full time

Job summary

HEXAGON CONSULTING PTE. LTD. in Singapore seeks a skilled ServiceNow Developer to design, implement and optimize ITOM-focused solutions. You will configure workflows, scripts and integrations, collaborate with stakeholders, and deliver end-to-end deployments.

The role requires hands-on experience with Discovery, Service Mapping and Event Management, strong JavaScript skills, and familiarity with ITSM/CSM modules. You will contribute to governance and best practices across projects.

Qualifications

• 4+ years' hands-on ServiceNow platform experience.
• Strong ITOM: Discovery, Service Mapping, Event Management.
• Proficient in JavaScript, workflows, client scripts, and ACLs.

Responsibilities

• Design, develop, and implement ServiceNow solutions across ITOM modules.
• Gather business requirements and translate into technical solutions.
• Configure and customize ServiceNow apps, forms, and scripts.
• Develop and maintain platform components: tables, business rules, client scripts, UI policies, and integrations.
• Support end-to-end implementation activities including configuration, testing, and deployment.
• Participate in UAT and data migration activities.
• Develop reports and dashboards to monitor KPIs.
• Integrate ITOM modules with enterprise systems for data flow.
• Provide technical support and troubleshoot platform issues.
• Ensure adherence to best practices, governance, and audit requirements.

Skills

ITOM

ServiceNow

JavaScript

Workflow scripting

ITSM/CSM

Tools

ServiceNow ITOM

Enterprise integrations

Job description

Responsibilities

• Design, develop, and implement solutions on the ServiceNow platform
• Collaborate with stakeholders to gather and translate business requirements into technical solutions
• Configure and customize ServiceNow applications, workflows, forms, and scripts
• Develop and maintain platform components, including tables, business rules, client scripts, UI policies, and integrations
• Support end-to-end ServiceNow implementation activities, including configuration, testing, and deployment
• Participate in user acceptance testing (UAT) and support data migration activities
• Develop reports and dashboards to monitor performance and KPIs
• Integrate ServiceNow ITOM modules with enterprise systems to ensure seamless data flow
• Provide technical support and troubleshoot platform-related issues
• Ensure adherence to best practices, governance, and audit requirements

Qualifications

• 4+ years of experience with the ServiceNow platform

Required Skills

• Strong hands-on experience in ITOM (Discovery, Service Mapping, Event Management)
• Proven experience in ServiceNow configuration, customization, and development
• Proficiency in workflows, scripting (JavaScript), and platform components (business rules, client scripts, ACLs, etc.)
• Experience in enterprise or large-scale ServiceNow implementations
• Exposure to ITSM or CSM modules is advantageous