Servicenow Developer

ARISTON SERVICES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ARISTON SERVICES PTE. LTD. seeks a Senior ServiceNow Technical Developer to design, develop, integrate, and support ITSM and SMoD solutions within a telecommunications environment.

The role requires hands-on expertise in ITSM modules, ITIL processes, and enterprise-scale integrations, with a strong focus on automation and scripting. You will translate business requirements into technical solutions, craft technical specifications, and contribute to project/test planning.

Qualifications

• Degree or diploma in Information Technology field or equivalent.
• Understand automation concepts and their application in day-to-day service delivery.
• Flow Designer
• Workflow Automation
• Business Rules
• Client Scripts
• OSS/BSS Integration
• Troubleshooting & Performance
• Telecom Operations knowledge
• Good knowledge in ITIL processes

Responsibilities

• Design, develop, integrate, and support ServiceNow ITSM and SMoD solutions in a complex telecom environment.
• Hands-on experience in ServiceNow ITSM modules like ITSM, ITIL, Integrations, Scripts, Catalogs, CSM, Custom applications.
• Develop/update ServiceNow applications, modules, business rules, email notifications, scheduled jobs, Script Includes, Events, forms, SLAs, Access Controls, Workflow, Homepage Administration, User Administration, Update sets, Notifications.
• Experience with workflows and automation of approvals, change processes.
• Experience with enterprise-scale integrations.
• Code or script test automation and automated testing procedures in testing and production environments.
• Develop technical specifications & project/test planning; participate in project meetings and discussions.
• Follow the Agile framework.

Skills

ServiceNow development

Automation scripting

ITIL processes

Workflow design

Change management

Testing & validation

Integrations

Flow Designer

Education

Degree or diploma in Information Technology

Tools

ServiceNow

Job description

Job description.

• Seeking an experienced Senior ServiceNow Technical Developer to design, develop, integrate, and support ServiceNow ITSM and SMoD solutions within a complex telecommunications environment
• Hands on experience in ServiceNow major modules like – ITSM, ITIL, Integrations, Scripts, Catalogs, CSM, Custom applications
• Worked on Update and development of ServiceNow applications, modules business rules, email notifications, Scheduled Jobs, Script Includes, Events, forms, SLAs, Access Controls, Workflow, Homepage Administration, User Administration, Update sets, Notifications, etc
• Excellent knowledge on Workflows, Automation of approvals, change process
• Experience with enterprise-scale integrations
• Code or script test automation as well as carry out automated testing procedures in testing and production environments
• Developing technical specifications & project/test planning as well as participate in project meetings and discussion
• Following the Agile framework

Skills.

• Degree or diploma in Information Technology field or equivalent
• Understand automation concepts and their application in day-to-day service delivery
• Flow Designer
• Workflow Automation
• Business Rules
• Client Scripts
• OSS/BSS Integration
• Troubleshooting & Performance
• Telecom Operations knowledge
• Good knowledge in ITIL processes

General Key Requirements:

• Location: Singapore
• Skills: Senior ServiceNow Developer with background in scripting/coding for automation service tasks, translate business requirements into technical requirements, testing validation
• Domain: Telco
• Experience: 4+ years in ITSM and SMoD solutions