Service Technician (Industrial equipment)

Careers; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

RN Care Pte. Ltd. is seeking a field service professional to provide technical assistance to customers, perform installations and maintenance, and diagnose faults on-site across customer locations in Singapore.

You will collaborate with vendors, deliver training sessions, and participate in servicing initiatives to ensure optimal product performance. The ideal candidate holds a diploma in Electrical/Electronic Engineering or IT, has at least 2 years of relevant experience, and demonstrates

Qualifications

• Diploma in Electrical/Electronic Engineering, IT, or related field.
• At least 2 years of relevant work experience.
• Strong written and verbal communication and presentation skills.
• Service-minded with proactive customer engagement.

Responsibilities

• Provide technical assistance to customers on-site and via phone, WhatsApp, and email.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to resolve complex technical issues.
• Deliver trainings and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Skills

Communication skills

Presentation skills

Customer engagement

Education

Diploma in Electrical/Electronic Engineering or IT

Job description

Job Description

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to elevate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.

EA License No: 17C8900