Service Technician

WINTERHALTER SINGAPORE PTE. LTD.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Winterhalter Singapore Pte. Ltd. is seeking a Service Technician to service and repair commercial dishwashers across Singapore and Southeast Asia. You will perform on-site inspections, preventive maintenance, installation, testing and commissioning, and generate service reports.

Responsibilities include on-call rotations for after-hours breakdowns, training customers, and using CRM systems. Entry-level candidates with relevant qualifications are welcome; training will be provided.

Qualifications

• Electrical knowledge/qualification and experience with single-phase and three-phase equipment.
• Valid Singapore Class 3 driving licence.
• Good spoken and written English.

Responsibilities

• Troubleshoot, service and repair commercial dishwashers and related systems.
• Perform on-site inspections and preventive maintenance services.
• Carry out equipment installation, testing and commissioning.
• Participate in an on-call rotation for after-hours emergency breakdowns, including selected weekends and public holidays.
• Conduct site visits and provide equipment/operator training to customers.
• Generate and compile service and job reports.
• Follow up with customers on repair and service requirements.
• Use computerised job allocation and customer relationship management (CRM) systems.
• Assist with spare parts ordering when required.
• Work independently while contributing effectively as part of a team.

Skills

English proficiency

Education

Electrical & Electronic Engineering (degree/diploma)

Tools

CRM systems

Job description

About the Company

Winterhalter Singapore Pte. Ltd. is part of a German-based commercial dishwashing solutions group serving professional users in Singapore and Southeast Asia.

With German-made and Asian-assembled equipment, professional detergent solutions and a strong local service structure, we are committed to providing high-performance and cost-effective solutions to our customers.

As part of our expansion plans, we are looking for a motivated and service-oriented individual to join our team as a Service Technician.

Job Responsibilities

• Troubleshoot, service and repair commercial dishwashers and related systems.
• Perform on-site inspections and preventive maintenance services.
• Carry out equipment installation, testing and commissioning.
• Participate in an on-call rotation for after-hours emergency breakdowns, including selected weekends and public holidays.
• Conduct site visits and provide equipment/operator training to customers.
• Generate and compile service and job reports.
• Follow up with customers on repair and service requirements.
• Use computerised job allocation and customer relationship management (CRM) systems.
• Assist with spare parts ordering when required.
• Work independently while contributing effectively as part of a team.

Job Requirements

• Minimum Nitec, Higher Nitec, Diploma or Degree in Electrical & Electronic Engineering, or related technical discipline.
• Minimum 3 years of relevant service, maintenance, engineering or technical experience preferred.
• Entry-level candidates with relevant qualifications are welcome to apply; training will be provided.
• Relevant electrical knowledge/qualification and experience working with single-phase and three-phase equipment is required.
• Possess a valid Singapore Class 3 driving licence.
• Good spoken and written English.