Field Service Technician: Install, Repair & Train Clients

Careers; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

RN Care Pte. Ltd. is seeking a field service professional to provide technical assistance to customers, perform installations and maintenance, and diagnose faults on-site across customer locations in Singapore.

You will collaborate with vendors, deliver training sessions, and participate in servicing initiatives to ensure optimal product performance. The ideal candidate holds a diploma in Electrical/Electronic Engineering or IT, has at least 2 years of relevant experience, and demonstrates

Qualifications

• Diploma in Electrical/Electronic Engineering, IT, or related field.
• At least 2 years of relevant work experience.
• Strong written and verbal communication and presentation skills.
• Service-minded with proactive customer engagement.

Responsibilities

• Provide technical assistance to customers on-site and via phone, WhatsApp, and email.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to resolve complex technical issues.
• Deliver trainings and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Skills

Communication skills

Presentation skills

Customer engagement

Education

Diploma in Electrical/Electronic Engineering or IT

Job description

RN Care Pte. Ltd. is seeking a field service professional to provide technical assistance to customers, perform installations and maintenance, and diagnose faults on-site across customer locations in Singapore.

You will collaborate with vendors, deliver training sessions, and participate in servicing initiatives to ensure optimal product performance. The ideal candidate holds a diploma in Electrical/Electronic Engineering or IT, has at least 2 years of relevant experience, and demonstrates