Service Team Lead - Semiconductor Equipment

Lasertec Singapore Pte Ltd; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Lasertec Singapore Pte Ltd, a subsidiary of Lasertec Corporation, is seeking a Team Leader (Service team) to guide and develop the service group for semiconductor inspection equipment. You will lead on-site and remote technical support, oversee repairs, installations, upgrades, and drive process improvements.

You will mentor engineers, ensure documentation and SOPs are maintained, and coordinate overseas travel as needed.

Qualifications

• Bachelor's or Master's degree in Electronics or Mechatronics or related science fields.
• Intermediate proficiency in Microsoft Office Excel and Word.
• Work experience in a customer support environment.
• Over 3 years of experience in the semiconductor industry.
• Knowledge of Laser, Oscilloscope/Spectrum Analyzer or other instruments.

Responsibilities

• Provide technical support to customers on-site or remotely.
• Assist with difficult machine repairs, installations and system upgrades.
• Analyze trends and recommend process improvements.
• Develop and review Manuals and SOPs for machines.
• Monitor team performance and provide guidance to Engineers.

Skills

Leadership

Interpersonal skills

Coaching

Written and oral communication

Willingness to travel

Analytical thinking

Education

Bachelor's/Master's in Electronics/Mechatronics/related science

Tools

MS Office (Excel/Word)

Measurement instruments knowledge

Oscilloscope

Spectrum Analyzer

Laser knowledge

Job description

Lasertec Singapore Pte Ltd, a subsidiary of Lasertec Corporation, is seeking a Team Leader (Service team) to guide and develop the service group for semiconductor inspection equipment. You will lead on-site and remote technical support, oversee repairs, installations, upgrades, and drive process improvements.

You will mentor engineers, ensure documentation and SOPs are maintained, and coordinate overseas travel as needed.