SERVICE SUPERVISOR

OCD HANDS PTE. LTD.; Singapore; On-site; SGD 24,552 - 33,480; Full time

Job summary

A restaurant management company in Singapore is seeking a candidate to assist management with daily operations and to maintain high team cohesiveness. The role requires a minimum of 2 years of relevant experience in KTV or restaurant service and involves ensuring staff follow company SOPs and maintaining food hygiene standards. Excellent communication skills and the ability to work shifts, weekends, and public holidays are essential for this position.

Qualifications

• Minimum of 2 years of relevant experience in KTV/Restaurant Service/Retail.
• Great communication and interpersonal skills.
• Ability to commit to shift work, weekends, and public holidays.

Responsibilities

• Assist management with daily operational matters.
• Motivate team members and maintain high cohesiveness.
• Ensure staff adherence to company SOP.
• Support daily operations and assist with forecasting and scheduling.
• Plan routine cleaning and inventory checking.
• Maintain Food Hygiene and Safety Standards.

Skills

Communication skills

Team motivation

Problem-solving

Education

Certificate in Food & Beverage service

Job description

Job Responsibilities including but not limited to:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays