SERVICE SALES COORDINATOR (CONTRACT)

KOERBER SUPPLY CHAIN SG PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

KOERBER SUPPLY CHAIN SG PTE. LTD. is seeking a proactive Contract Service Sales Specialist to assist in proposals aligned with customer needs, including upgrades, retrofits, service agreements and spare parts.

You will focus on delivering tailored solutions that drive value and strengthen relationships in Singapore. In this contract role, you will manage AMC renewal processes, track expiries, prepare regular sales reports and forecasts, negotiate terms, and collaborate to finalize contracts

Qualifications

• 3+ years of service sales experience.
• Strong communication and negotiation abilities.
• Analytical problem-solving and results-driven.

Responsibilities

• Assist Service Sales in proposals focusing on customer's needs. Upgrades, Retrofits, Service Agreement and Support, Spare Parts, Technical training.
• Drive Annual Maintenance Contract (AMC) renewals – tracking contract expiry pipelines and proactively engaging customers ahead of renewal dates to minimize lapses in coverage.
• Prepare regular sales reports, forecasts, and performance metrics.
• Negotiate upgrades, service contracts and agreements with customers, ensuring favourable terms for both parties.
• Collaborate to review and finalize contract.
• Ensure that all sales activities comply with company policies and industry regulations.
• Maintain accurate records of sales transactions, contracts, and customer communication.
• Other ad hoc task as requested.

Skills

Service sales

Communication

Negotiation

Problem-solving

Analytical thinking

Results-oriented

Education

Diploma/Bachelor's in business or engineering

Job description

Roles & Responsibilities

• Assist Service Sales in proposal focusing on customer’s needs. Upgrades, Retrofits, Service Agreement and Support, Spare Parts, Technical training.
• Drive Annual Maintenance Contract (AMC) renewals – tracking contract expiry pipelines and proactively engaging customers ahead of renewal dates to minimize lapses in coverage.
• Prepare regular sales reports, forecasts, and performance metrics.
• Negotiate upgrades, service contracts and agreements with customers, ensuring favourable terms for both parties.
• Collaborate to review and finalize contract.
• Ensure that all sales activities comply with company policies and industry regulations.
• Maintain accurate records of sales transactions, contracts, and customer communication.
• Other ad hoc task as requested.

Requirements

• Diploma or bachelor’s degree in business, engineering, or a related field
• Proven track record of success in service sales, with at least 3 years of experience
• Exceptional communication and negotiation abilities.
• Excellent problem-solving and analytical skills.
• Dynamic and results-oriented

Contract Details

• Employment Type: Contract
• Duration: As per project or business requirements