Service & Maintenance Operations Lead

QUANTUM AUTOMATION PTE LTD

Singapore

On-site

SGD 67,000 - 100,000

Full time

14 days+

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Job summary

QUANTUM AUTOMATION PTE LTD in Singapore is seeking a seasoned maintenance supervisor. You will lead engineers and technicians, plan schedules, and coordinate with project teams to ensure on-time delivery of maintenance and add-on activities.

You will review service reports for quotations and invoicing, supervise subcontractors, negotiate with suppliers, and monitor inventory. Strong customer service and leadership skills are essential to build lasting client relationships.

Qualifications

Diploma or degree in engineering or related field.
At least 5 years of work experience in the related field.
Experience with building management, security/CCTV, or fire alarm systems is an advantage.
Good management skills and ability to lead a team.
Pleasant personality with strong customer service and relationship-building skills.

Responsibilities

Maintenance and add-on activities, including meetings, coordination and supervision.
Plan the maintenance schedule and ensure work schedules are executed as planned.
Review service reports for quotation submissions, invoicing and rectification follow-ups.
Assign tasks to the team for breakdown calls from clients.
Monitor and follow up on parts procurement.
Ensure sub-contractor workers follow proper work processes.
Negotiate prices to meet budget targets.
Maintain spare parts and equipment at minimum inventory levels.
Provide supervision to engineers and technicians for day-to-day work.
Follow up on payments from customers.
Forecast manpower needs to ensure adequate staffing.
Coordinate with project teams for project handovers.
Arrange and conduct staff trainings.
Perform other duties as assigned.