Service Excellence Temp | Data-Driven Admin Support

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading personnel service provider in Singapore seeks temporary staff to maintain service excellence. The role involves managing backlogs, case management, and performing administrative tasks due to a high volume of open cases, particularly in appeal for financial support. Candidates should possess a tertiary education, relevant work experience, and proficiency in data analytics tools like Tableau and Power BI. This position offers a competitive salary and working hours from Monday to Friday.

Qualifications

• Tertiary education in any discipline, preferably with 2–3 years of working experience.
• Prior experience in customer service is beneficial.
• Experience in a healthcare setting is an advantage.

Responsibilities

• Support the team with clearing backlog cases.
• Manage cases and perform administrative tasks.
• Handle appeal cases for financial support.

Skills

Customer service experience

Data analytics skills

Excellent writing skills

Microsoft Office 365 proficiency

Tableau proficiency

Power BI proficiency

Team player

Good time management

Education

Tertiary education (Diploma/Degree)

Tools

Microsoft Office 365

Tableau

Power BI

Job description

A leading personnel service provider in Singapore seeks temporary staff to maintain service excellence. The role involves managing backlogs, case management, and performing administrative tasks due to a high volume of open cases, particularly in appeal for financial support. Candidates should possess a tertiary education, relevant work experience, and proficiency in data analytics tools like Tableau and Power BI. This position offers a competitive salary and working hours from Monday to Friday.