Service Engineer (MEDICAL DEVICE MNC/Central) - up to $3k #HAO

Recruit Express Pte Ltd; Singapore; Vor Ort; SGD 30.000 - 36.000; Vollzeit

Benefits dieser Stelle

Transport allowance

Mobile allowance

Zusammenfassung

Recruit Express Pte Ltd (Healthcare & Lifescience) is recruiting a Service Engineer to maintain, troubleshoot, and repair equipment, perform inspections, and coordinate with stakeholders to ensure availability of tools and parts. You will follow planned schedules, conduct user trainings, and contribute to continuous improvement of service quality.

The role requires a min Diploma in Engineering with at least 2 years of relevant experience and offers Mon-Fri office hours in AMK with a salary up to

Qualifikationen

• Diploma in Engineering required; minimum 2 years of relevant experience.

Aufgaben

• Maintain, troubleshoot, and repair equipment.
• Perform incoming inspections of equipment and spare parts.
• Coordinate with stakeholders to prepare tools, spare parts and equipment before service assignments.
• Complete service tasks according to the planned schedule and manufacturer procedures.
• Execute daily tasks within specified timeframes and provide technical recommendations.
• Carry out corrective maintenance and support RCA efforts and incident investigations.
• Provide training to users and perform service reports promptly.

Kenntnisse

Troubleshooting

Maintenance

Technical support

Ausbildung

Diploma in Engineering

Jobbeschreibung

Salary: up to $3000 + 900 transport allowance + mobile allowance

Working Days & Hours: Mon-Fri office hours

Location: AMK

Job Description

• Maintain, troubleshoot, and repair equipment to ensure optimal performance and reliability
• Perform incoming inspections of equipment and spare parts
• Coordinate with relevant stakeholders to ensure all required tools, spare parts, and equipment are prepared prior to each service assignment
• Complete service tasks according to the planned schedule and in compliance with the manufacturer's recommended procedures
• Execute assigned daily tasks within the specified timeframe
• Carry out corrective maintenance on faulty equipment
• Provide timely technical recommendations to stakeholders, such as spare part replacements or operational adjustments
• Conduct user training sessions upon request
• Service support & coordination
• Escalate issues in a timely manner when required
• Collaborate with customers, vendors, and internal departments to support service activities
• Support Root Cause Analysis (RCA) efforts and assist in incident investigations
• Provide clear and professional responses to customer enquiries regarding service issues and technical clarifications
• Participate in standby duty rotation to provide technical phone support
• Support urgent or unscheduled technical operations outside standard working hours when necessary
• Maintain accurate and complete documentation for all service activities, with customer acknowledgement where required
• Submit Service Reports promptly upon completion of each job
• Ensure all work complies with technical specifications and quality standards
• Develop and strengthen the technical skills and knowledge of Service Engineers through coaching, mentoring, and hands-on training
• Identify team skill gaps and establish appropriate training and competency development plans
• Provide technical guidance and support for complex equipment issues and troubleshooting activities
• Promote knowledge sharing and establish best practices within the service team
• Conduct detailed analysis of equipment failures, recurring issues, and machine performance
• Identify root causes and recommend corrective and preventive actions to improve equipment reliability
• Review service history, machine data, and technical reports to identify trends and opportunities for improvement
• Work with vendors and internal teams to implement machine modifications, technical improvements, and long-term solutions
• Develop and maintain troubleshooting guides, service procedures, technical documentation, and training materials
• Standardize troubleshooting and maintenance practices across the service team
• Drive continuous improvement initiatives to improve equipment uptime, service efficiency, and customer satisfaction
• Share lessons learned and technical findings with the wider team to prevent recurrence of issues

Job Requirements

• Min Diploma in Engineering or similar w min 2 yrs of relevant experience

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307