Field Service Engineer (Entry Level, Biomedical, gross up to $4,500)

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 33,000 - 45,000; Full time

Benefits offered by this job

Transport allowance

Standby allowance (on duty)

AWS

Job summary

PEOPLE PROFILERS PTE. LTD. in Singapore is seeking a Field Service Engineer to deliver after-sales technical support, installation, maintenance and repair for medical equipment at customer sites.

You will perform preventive maintenance, diagnostic troubleshooting both remotely and onsite, prepare service reports, and assist in demonstrations and training. Weekend standby duties apply with corresponding allowances.

Qualifications

• Diploma or Degree in Biomedical Engineering, Electrical Engineering or a related engineering discipline.
• Experience in field service or technical support is an advantage.
• Strong troubleshooting and analytical skills with a hands-on approach.
• Basic knowledge of software installation, networking or IT troubleshooting is beneficial.
• Good communication and customer-oriented mindset.
• Willing to participate in weekend standby duties.
• Possess a valid Manual Class 3 driving licence.

Responsibilities

• Install, test and commission medical equipment at customer locations.
• Perform preventive maintenance, repairs and calibration for reliable operation.
• Provide remote and onsite technical support and issue resolution.
• Prepare service reports, quotations, and maintenance records.
• Maintain accurate service logs in the maintenance system.
• Recommend repair solutions and preventive maintenance plans.
• Assist in product demonstrations and user training as needed.
• Support exhibitions and company events.
• Coordinate service activities while travelling across Singapore.
• Participate in weekend standby for emergency support; standby allowance applies.
• Adhere to safety standards and deliver professional customer service.

Skills

Troubleshooting

Customer service

Communication

Analytical thinking

IT basics

Education

Diploma or Degree in Biomedical or Electrical Engineering

Job description

Good Salary Package: Basic $3,000 - $4,000 + Transport Allowance $500 + Standby allowance $300 (if active) + AWS

Preferred to have class 3 driving license

Open to Entry Level, training provided

Job Purpose

The Field Service Engineer is responsible for providing after-sales technical support, maintenance, and repair services for medical equipment to ensure optimal performance and customer satisfaction. The role also involves software installation, system integration, and basic IT troubleshooting to support product connectivity and functionality.

Key Responsibilities

• Install, test and commission medical equipment at customer locations.




• Perform preventive maintenance, repairs and calibration to ensure equipment operates reliably.




• Provide prompt technical support by diagnosing and resolving hardware and software-related issues both remotely and onsite.




• Prepare service reports, repair quotations, maintenance documentation and warranty records.




• Maintain accurate service records and update work activities in the maintenance management system.




• Recommend suitable repair solutions and preventive maintenance services based on customers' needs.




• Support product demonstrations, user training and technical guidance when required.




• Assist in exhibitions, product showcases and other company events.




• Coordinate service activities efficiently while travelling to customer sites across Singapore.




• Participate in the weekend standby roster to provide emergency technical support when required. A standby allowance will be provided in accordance with the company's policy.




• Follow company safety standards and deliver professional customer service at all times.

Requirements

• Diploma or Degree in Biomedical Engineering, Electrical Engineering or a related engineering discipline.




• Experience in field service, technical support, equipment maintenance or a similar engineering role is an advantage.




• Strong troubleshooting and analytical skills with a hands-on approach to problem-solving.




• Basic knowledge of software installation, networking or IT troubleshooting is beneficial.




• Good communication and interpersonal skills with a customer-oriented mindset.

• Willing to participate in weekend standby duties.




• Possess a valid Manual Class 3 driving licence.

We regret that only shortlisted candidates will be notified.