Service Engineer

TECH GRID ASIA PTE. LTD.; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

TECH GRID ASIA PTE. LTD. seeks a skilled Field Service Engineer to install, commission and service semiconductor equipment at customer sites in Singapore. You will train operators, troubleshoot issues and build strong client relationships.

The role requires a diploma in electronics or mechanical engineering, 2+ years in semiconductor equipment servicing, willingness to travel, a valid Class 3 license, and clear technical communication.

Qualifications

• Analytical and problem-solving abilities to diagnose equipment issues.
• Strong interpersonal and communication skills for customer interactions.
• Ability to convey complex technical concepts clearly to customers.

Responsibilities

• Conduct on-site installation and commission of equipment.
• Provide on-site technical training on operation, setup and maintenance of equipment at site.
• Perform troubleshooting on semiconductor equipment.
• Provide after-sales technical field service of equipment.
• Prepare quotations and coordinate sales and service activities.
• Build rapport and maintain customer relationships.
• Assess customer needs and suggest appropriate equipment and responses to inquiries.
• Identify and promote potential leads for materials opportunities and sales with the team.

Skills

Analytical skills

Interpersonal skills

Communication skills

Education

Diploma in Electronics / Mechanical Engineering

Job description

Job Descriptions:

• Conduct on-site installation and commission of equipment
• Conduct technical training on operation, set-up and maintenance of equipment at site
• Perform troubleshooting on semiconductor equipment
• Provide after sales technical field service of equipment
• Prepare quotations and co-ordinate sales and service activities
• Building good rapport and customer relationship
• Assess customer's needs and suggest appropriate equipment and response to customer enquiries.
• Identify, promote and create any potential leads for materials opportunities, and sales realization with team.

Job Requirements:

• Minimally Diploma in Electronics / Mechanical Engineering or equivalent
• At least 2 years or more working experience in servicing Semiconductor industry equipment used for pre-assembly processes
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment
• Resourceful, with the ability to work independently with high integrity and drive
• Willing to travel
• Possess Class 3 Driving license