Service Engineer

BIO LABORATORIES PTE LTD; Singapore; On-site; SGD 36,000 - 48,000; Full time

Benefits offered by this job

5-day work week

Medical and Insurance benefits

Job summary

Bio Laboratories Pte Ltd is seeking a Field Service Engineer in Singapore to deliver pre- and post-sales technical support for distributed equipment. You will inspect, maintain, diagnose issues, and ensure service documentation is complete and traceable.

The role requires independent work, strong communication, problem-solving skills, and willingness to travel overseas for product training and standby on weekdays and weekends.

Qualifications

• Degree or Diploma in electrical, electronic or mechanical engineering
• Relevant work experience related to our industry will be advantages
• Able to handle demanding and difficult customers
• Able to work independently with minimum supervision
• Possess intuitive and analytical mind
• Possess good communications skills and able to explain clearly the trouble-shooting process and problems identified
• Able to think out of box
• Able to take the lead and work well in a team

Responsibilities

• Provide pre and post sales technical support for equipment distributed by BioLab.
• Perform equipment technical inspection and preventive maintenance.
• Attend to equipment failure service calls and documentations updated and traceable.
• Provide technical service support at the office via telephone or at customer site.

Skills

Electrical engineering

Electronic engineering

Mechanical engineering

Customer service

Independent work

Troubleshooting

Communication skills

Teamwork

Education

Degree or Diploma in Electrical Engineering

Degree or Diploma in Electronic Engineering

Degree or Diploma in Mechanical Engineering

Job description

Bio Lab has played a leading role in providing a broad range of products and services to the life science research, clinical diagnostics and pharmaceutical markets over the past 30 years. We focus on serving customers through the innovative and responsible application of science and technology. BioLab prides itself on its efficient customer service and technical service support. We're established and dynamic, and we're looking for determined, innovative people to move ahead together and help articulate and own our visions and remain a forerunner in the scientific distribution industry.

Field Service Engineer

Job Description

To provide pre and post sales technical support for equipment distributed by BioLab. Responsibility include but not limited to performing equipment technical inspection and preventive maintenance, attending to equipment failure service calls, ensuring standard procedure in Service Department are followed anddocumentations updated and traceable.

Technical service support can be provided in the office through telephone and/or at customer site. Need to be independent, self-motivated and able to work under-pressure. Candidates should possess technical competency, communication skills, as well as technical analysis and problem- solving skills.

Qualifications/Skills required

• Degree or Diploma in electrical, electronic or mechanical engineering from a recognized institution of education
• Relevant work experience related to our industry will be advantages
• Able to handle demanding and difficult customers
• Able to work independently with minimum supervision
• Possess intuitive and analytical mind
• Possess good communications skills and able to explain clearly the trouble-shooting process and problems identified
• Able to think out of box
• Able to take the lead and work well in a team

Other requirements

• Able and willingness to accept standby on weekdays and weekends
• Able to travel overseas for product training

Training

• Product specific training on trouble-shooting and maintenance organized by the product manufacturers
• On-the-job training guided by experienced engineers

Benefits:

• 5-day work week
• Medical and Insurance benefits

Bio Laboratories Pte Ltd

10 Ubi Crescent, Lobby A, #06-02 UbiTechpark, Singapore 408564

www.biolab.com.sg