Service Engineer

NETE2 ASIA PTE LTD; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

NETE2 ASIA PTE LTD in Singapore is seeking an IT Support / Helpdesk professional to monitor and maintain network, server, and application health on a day-to-day basis. The role includes providing 24/7 helpdesk support on a rotating weekly roster, with standby and overtime allowances.

Fresh graduates and career switchers are welcome to apply; you will work in a team, communicate effectively, and gain exposure to AWS/Azure cloud platforms or AV systems, with on-site troubleshooting as needed.

Qualifications

• Diploma in Electrical/Electronic Engineering, Computer Engineering, IT Networking, or related field.
• Basic knowledge of IT networks, Microsoft OS, and computer hardware.
• Exposure to cloud platforms (AWS, Azure) or AV systems is a bonus — but not required.

Responsibilities

• Monitor and maintain network, server, and application health day-to-day.
• Provide 24/7 helpdesk support on a rotating weekly roster, one to two weeks per month (with standby and overtime allowance).
• Respond on-site to troubleshoot and resolve IT and AV faults.
• Perform routine maintenance — firmware updates, patching, asset tracking.
• Liaise with vendors to manage system recoveries and escalations.

Skills

IT networks

Microsoft OS

computer hardware

cloud platforms (AWS, Azure)

teamwork under pressure

Education

Diploma in Electrical/Electronic Engineering

Diploma in Computer Engineering IT Networking

Job description

What you'll do

Monitor and maintain network, server, and applicationhealth day-to-day

Provide 24/7 helpdesk support on a rotating weekly roster, one to two weeks per month (with standby and overtime allowance)

Respond on-site to troubleshoot and resolve IT and AV faults

Perform routine maintenance — firmware updates, patching, asset tracking

Liaise with vendors to manage system recoveries and escalations

What we're looking for

• Diploma in Electrical/Electronic Engineering, Computer Engineering, IT Networking, or related field
• Basic knowledge of IT networks, Microsoft OS, and computer hardware
• Exposure to cloud platforms (AWS, Azure) or AV systems is a bonus — but not required
• Strong problem-solving mindset with a willingness to learn
• Good communicator who works well in a team and under pressure
• Fresh graduates and career switchers are welcome to apply