Service Delivery Executive (Logistics)

FCS CAREERS PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Benefits offered by this job

Attractive benefits

Job summary

FCS CAREERS PTE. LTD. in Singapore seeks a Service Delivery Executive to be the key client contact for the Asia Pacific region, ensuring service excellence.

You will manage import/export shipments and coordinate across internal and external stakeholders to deliver reliable logistics solutions. The role requires 2 years in logistics, proficiency with SAP and MS Office, and strong communication. You will monitor operations, input data, and support regional service delivery projects to improve

Qualifications

• 2 years of experience in logistics and supply chain.
• Experience managing import/export activities in APAC region.
• Proficient in Microsoft Office.
• Knowledge of SAP.
• Strong communication and negotiation skills.
• Meticulous and detail-oriented.
• Able to work independently and in a team.

Responsibilities

• Be the main point of contact for clients and maintain long-term relationships in APAC.
• Manage shipment import and export within the Asia Pacific region.
• Collaborate with internal and external stakeholders on service delivery details.
• Engage in inbound and outbound operational activities.
• Escalate and report deliverables and input data.
• Coordinate with internal teams on inventory review and stocking.
• Define and execute service improvement projects in a timely manner.
• Support regional service delivery projects.

Skills

Logistics experience

Import/Export management

Microsoft Office

SAP

Communication skills

Detail-oriented

Independent & team player

Tools

SAP

Microsoft Office

Job description

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer‑centric service to maintain long‑term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross‑functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.