Service crew/ Senior Service Crew

wings riverside pte. ltd.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Wings Riverside Pte. Ltd. is seeking Service Crew to warmly greet guests, offer personalized menu recommendations, and manage seating and reservations to ensure a smooth dining experience. You will help maintain a clean, welcoming restaurant environment and contribute to memorable customer service.

Open to Singaporeans only. Prior hospitality experience is beneficial, with a focus on creating positive guest interactions and efficient service flow.

Qualifications

• Experience in hospitality or customer service preferred.
• Ability to greet guests warmly and engage professionally.
• Willingness to learn menu items and make personalized recommendations.

Responsibilities

• Greet guests warmly to create a welcoming atmosphere.
• Build positive relationships to enhance the dining experience.
• Recommend items tailored to customer preferences.
• Arrange seating efficiently to optimize flow and comfort.
• Manage reservations accurately for smooth service.
• Maintain restaurant cleanliness and hygiene standards.

Skills

Guest service

Customer relations

Upselling recommendations

Job description

Job Summary

Join Wings Riverside as a Service Crew or Senior Service Crew member, delivering friendly guest greetings, personalized recommendations, seating and reservation management, and maintaining restaurant cleanliness to create memorable customer experiences.

Responsibilities

• Greet guests warmly to create a welcoming atmosphere upon arrival
• Build positive relationships with customers to enhance their dining experience
• Recommend menu items tailored to customer preferences to increase satisfaction
• Arrange seating efficiently to optimize restaurant flow and guest comfort
• Manage reservation bookings accurately to ensure smooth service operations
• Maintain cleanliness of the restaurant to uphold hygiene and safety standards

Open to Singaporeans only.