Service Coordinator (West)

Focal Search Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for a Service Coordinator to oversee daily operations, assisting sales teams with order processing and customer delivery requests. The ideal candidate will have a GCE 'O' or Nitec Level qualification, proficiency in Microsoft Office, and excellent communication skills. Experience with Oracle SAP is a plus. The role requires someone resourceful, proactive in problem-solving, and able to work independently in a fast-paced environment.

Qualifications

• GCE 'O' or Nitec Level is required.
• Skilled in using Microsoft Office products.
• Experience with Oracle SAP is advantageous.
• Strong sense of accountability and proactive problem-solving.

Responsibilities

• Oversee daily operations to assist sales teams.
• Communicate and arrange for customer delivery requests.
• Respond to phone calls and in-person inquiries.
• Answer phone calls and in-person inquiries.
• Perform other ad hoc duties as delegated by management.

Skills

Customer care

Communication

Problem-solving

Proficiency in Microsoft Office

Resourcefulness

Ability to work under pressure

Education

GCE 'O' or Nitec Level

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Oracle SAP

Job description

About the job Service Coordinator (West)

Responsibilities:

• Oversee daily operations to assist sales teams, such as order acknowledgment, quotation processing, purchase orders, sales orders, etc.
• To communicate and arrange for the delivery of a customer's request
• To give current clients excellent support and customer care.
• Respond to phone calls and in-person inquiries
• Any other ad hoc duties that the management and manager delegate

Qualifications:

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with Oracle SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Self-reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem-solving
• Able to begin work right away or on short notice is an advantage