Sales Coordinator

Turbo-Mech Asia Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Turbo-Mech Asia Pte Ltd is seeking a proactive Sales & Operations Coordinator to support the Sales and Workshop teams. You will handle customer inquiries, prepare quotations and job confirmations, and maintain accurate records in the sales database to ensure smooth communication between clients and the workshop.

The role requires independence and teamwork. You will manage job orders, monitor status from receipt to completion, schedule resources, coordinate with suppliers for parts, and assist in

Qualifications

• Minimum GCE O-Level or equivalent.
• Strong communication and interpersonal skills.
• Highly organized, proactive, and able to multitask under pressure.
• Proficient in MS Office applications.
• Ability to work independently and as part of a team.

Responsibilities

• Handle and respond to incoming customer inquiries (calls, emails, walk-ins).
• Prepare quotations, proposals, and job confirmation documents.
• Follow up with clients on quotes, job status, and payment matters.
• Maintain accurate customer records and manage the sales database.
• Coordinate with the sales team to identify upselling or repeat business opportunities.
• Create and update job orders and monitor job status from receipt to completion.
• Liaise between workshop technicians and customers to ensure service expectations are met.
• Schedule jobs and allocate workshop resources efficiently based on priorities.
• Monitor spare parts inventory and coordinate with suppliers for parts ordering.
• Track job turnaround time and highlight delays or bottlenecks to the team.
• Ensure accurate documentation for service jobs, delivery orders, and invoices.
• Maintain proper filing of sales and service documents (e.g. service reports, DOs, POs).
• Assist in generating weekly/monthly sales and operational reports.
• Support invoicing process and liaise with accounts team for billing and collections.

Skills

Strong communication

Interpersonal skills

Organized

Multitasking under pressure

MS Office

Teamwork

Independent working

Education

GCE O-Level

Tools

MS Office

Job description

Department: Sales / Workshop Operations

Key Responsibilities:

• Sales Support:

1. Handle and respond to incoming customer inquiries (calls, emails, walk-ins).

2. Prepare quotations, proposals, and job confirmation documents.

3. Follow up with clients on quotes, job status, and payment matters.

4. Maintain accurate customer records and manage the sales database.

5. Coordinate with the sales team to identify upselling or repeat business opportunities.

• Operations Coordination:

1. Create and update job orders and monitor job status from receipt to completion.

2. Liaise between workshop technicians and customers to ensure service expectations are met.

3. Schedule jobs and allocate workshop resources efficiently based on priorities.

4. Monitor spare parts inventory and coordinate with suppliers for parts ordering.

5. Track job turnaround time and highlight delays or bottlenecks to the team.

6. Ensure accurate documentation for service jobs, delivery orders, and invoices.

• Administrative Duties:

1. Maintain proper filing of sales and service documents (e.g. service reports, DOs, POs).

2. Assist in generating weekly/monthly sales and operational reports.

3. Support invoicing process and liaise with accounts team for billing and collections.

• Requirements:

1. Minimum GCE 'O' Level or equivalent

2. Strong communication and interpersonal skills.

3. Highly organized, proactive, and able to multitask under pressure.

4. Proficient in MS office applications is a must

5. Ability to work independently and as part of a team.