Service Coordinator (Entry Level / 5-Day Work Week)

Kumpulan Development (S) Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Lunch provided

Shuttle bus

Job summary

Kumpulan Development (S) Pte Ltd in Singapore is seeking a Service Coordinator to ensure smooth service operations for our water dispenser and coffee machine division. You will manage scheduling, coordinate with customers, sales, and technical teams, and keep ERP records up to date.

Fresh graduates with strong communication and coordination skills are welcome to apply. The role offers an on-site setting in Changi North Rise with supporting amenities.

Qualifications

• Minimum 1 year of experience in customer service, administration, or coordination.
• Proficient in Microsoft Office; ERP experience is an advantage.
• Strong communication, organizational, and multitasking skills.
• Positive attitude and ability to work independently.

Responsibilities

• Schedule technicians for installations, servicing, and repairs.
• Coordinate between customers, sales, and technical teams.
• Arrange service appointments and provide customer updates.
• Update and maintain service records in the ERP system.
• Prepare reports and service documentation.
• Follow up on outstanding service requests.

Skills

Customer service

Coordination

Administration

ERP systems

Education

Diploma/Certificate in relevant field

Tools

ERP software

Microsoft Office

Job description

Changi North Rise | Mon-Fri | Lunch Provided | Shuttle Bus Available

Join our team as a Service Coordinator and play a key role in ensuring smooth service operations for our Water Dispenser and Coffee Machine division.

Responsibilities

• Schedule technicians for installations, servicing, and repairs.

• Coordinate between customers, sales, and technical teams.

• Arrange service appointments and provide customer updates.

• Update and maintain service records in the ERP system.

• Prepare reports and service documentation.

• Follow up on outstanding service requests.

Requirements:

• Minimum 1 year of experience in customer service, administration, or coordination.

• Proficient in Microsoft Office; ERP experience is an advantage.

• Strong communication, organizational, and multitasking skills.

• Positive attitude and ability to work independently.
  

Fresh graduates with strong communication and coordination skills are welcome to apply.