Service Admin Pro - 5-Day Week, Shuttle & Lunch

Kumpulan Development (S) Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

5-day work week (Mon–Fri)

Company shuttle bus (Bedok MRT)

Lunch provided daily

Friendly and supportive team

Stable company with long-term career增长

Job summary

Kumpulan is seeking a proactive and organized Service Admin Assistant to manage daily scheduling and coordination of service activities for our Water Dispensers and Coffee Machines division. You will act as the main liaison between customers, the sales team, and technical service personnel to ensure efficient service delivery and high-quality customer support.

This is a full-time, on-site role in Singapore with a 5-day work week, shuttle bus, and daily lunch provided.

Qualifications

• Minimum 1 year of experience in service coordination, administration, or operations support.
• Proficient in Microsoft Office and ERP systems.
• Strong organizational, communication, and multitasking skills.
• Able to work independently and manage multiple priorities effectively.

Responsibilities

• Schedule and coordinate technicians for repairs, servicing, installations, and removals.
• Liaise between customers, sales team, and technical team to ensure smooth service operations.
• Communicate with customers regarding service appointments and job updates.
• Prepare and maintain service-related documentation and job records.
• Submit, update, and close service jobs accurately in the ERP system.
• Prepare monthly reports for principals and management.
• Follow up on outstanding service requests and job completion.
• Perform other ad hoc duties assigned by the Manager.

Skills

Communication skills

Organizational skills

Multitasking

Independent work

Tools

ERP systems

Microsoft Office

Job description

Kumpulan is seeking a proactive and organized Service Admin Assistant to manage daily scheduling and coordination of service activities for our Water Dispensers and Coffee Machines division. You will act as the main liaison between customers, the sales team, and technical service personnel to ensure efficient service delivery and high-quality customer support.

This is a full-time, on-site role in Singapore with a 5-day work week, shuttle bus, and daily lunch provided.