Service Associate

JurongHealth Campus; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

JurongHealth Campus is seeking an admin staff to assist in bed allocation and related tasks within the hospital. The role requires ensuring KPI compliance and coordinating with multiple departments to update bed availability.

You will monitor bed allocation, handle enquiries, and assist in preparing hospital bed census and reports. The position includes ad-hoc admin duties as needed and requires willingness to work rotating shifts, including weekends and public holidays.

Qualifications

• Minimum GCE N Levels with 1 year of working experience in customer service.
• Computer literacy in internet, email and Microsoft Office (Word and Excel).
• Able to multitask and work in a fast paced environment.
• Excellent interpersonal and communication skills, able to work with all levels of staff.
• Willing to shift 3 rotating shift including working weekends and Public Holidays.

Responsibilities

• To perform bed allocation on systems, complying to Key Performance Indicator (KPI).
• Work closely with different departments and update the status of bed availability.
• To monitor and manage bed allocation.
• Attend to enquiries and follow up on bed requests.
• To assist in the preparation of hospital bed census and reporting when required.
• Ad-hoc others admin duties in the department.

Skills

Customer service

Multitasking

Interpersonal communication

Shift work

Education

GCE N Levels

Tools

MS Office

Job description

• To perform bed allocation on systems, complying to Key Performance Indicator (KPI)
• Work closely with different departments and update the status of bed availability
• To monitor and manage bed allocation
• Attend to enquiries and follow up on bed requests
• To assist in the preparation of hospital bed census and reporting when required
• Ad-hoc others admin duties in the department
  

Responsibilities

• To perform bed allocation on systems, complying to Key Performance Indicator (KPI)
• Work closely with different departments and update the status of bed availability
• To monitor and manage bed allocation
• Attend to enquiries and follow up on bed requests
• To assist in the preparation of hospital bed census and reporting when required
• Ad-hoc others admin duties in the department
  

Requirements

• Minimum GCE N Levels with 1 year of working experience in customer service
• Computer literacy in internet, email and Microsoft Office (Word and Excel)
• Able to multitask and work in a fast paced environment.
• Excellent interpersonal and communication skills, able to work with all levels of staff
• Wiiling to shift 3 rotating shift including working weekends and Public Holidays