Senior / Patient Service Associate (Bed Management Unit)

Singapore General Hospital; Singapore; On-site; Full time

Job summary

A leading healthcare institution in Singapore is hiring a Senior / Patient Service Associate in the Bed Management Unit. You will be responsible for matching patients’ bed requests with available resources, collaborating with stakeholders, and using the Bed Management System. Ideal candidates should have an NITEC in any discipline and possess strong analytical and communication skills. This full-time role requires the ability to perform rotating shifts, including nights and weekends.

Qualifications

• NITEC in any discipline.
• Strong analytical and communication skills.
• Able to perform 3 rotating shifts including weekends, nights, and public holidays.

Responsibilities

• Match patients’ requested bed class with available supply.
• Communicate with stakeholders on patient requests.
• Use the Bed Management System for bed assignments.
• Collate and analyze statistical reports.

Skills

Strong analytical skills

Strong communication skills

Education

NITEC in any discipline

Job description

Overview

Join to apply for the Senior / Patient Service Associate (Bed Management Unit) role at Singapore General Hospital

Responsibilities

• You will match patients’ requested bed class with the available supply of beds to minimise waiting time and to optimise hospital bed resources.
• Working and communicating with various stakeholders and team members on patients' requests and changes to bed assignment.
• Using the Bed Management System to search and assign beds to patients in accordance to set protocol, policy and procedures
• Collating, analysing and submitting of statistical reports on a timely basis

Qualifications

• NITEC in any discipline
• Strong analytical and communication skills
• Able to perform 3 rotating shifts (includes weekends, night shifts and public holidays)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care