Service and Support Engineer

AMETEK; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

AMETEK Compliance Test Solutions (CTS) in Singapore is seeking a proactive Service and Support Engineer to provide lab and on-site service, calibrations, and support for EMC test and amplifier equipment. You will diagnose, repair, test, and calibrate to ISO 17025/9001 standards with hands-on involvement and minimal supervision.

The role requires a Bachelor's in Electronics Engineering and 3+ years in calibration and repair, plus strong problem-solving and English communication.

Qualifications

• Bachelor's degree in Electronics Engineering.
• 3+ years calibration and repair of electronic equipment.
• Strong electronics background with analytical skills.
• Ability to read schematics and block diagrams.
• Excellent organizational and logistical skills for travel and reporting.
• Customer facing with strong English communication.
• Independent, confident and a good team player.
• Added advantage: soldering iron and RF/test equipment proficiency.

Responsibilities

• Support regional service manager to establish a professional service and support business.
• Continuous improvement of workflows and processes within the area of responsibility.
• 2nd Level fault diagnostics, troubleshooting and repairs, both in-house and on-site.
• Support on service and calibration requirements by coordinating between customers and factories.
• Electrical (DC / LF / RF) calibration in accordance with ISO 17025 requirements.
• Commissioning, installation and training of products/systems delivered.
• Up to 20-30% of travel in Asia will be required for Service and support functions.

Skills

Troubleshooting

Customer facing

Problem solving

English communication

Team player

Education

BSc Electronics Engineering

Tools

Soldering iron

Multimeter

Oscilloscope

Function generator

Spectrum analyzer

Network analyzer

Power meter

RF equipment

Job description

We are seeking an assertive and committed candidate located in Singapore, to join us as Service and Support Engineer.

Job Summary

Responsible for providing lab based and customer-site service, calibrations, and support according to our approved processes and procedures for EMC test and amplifier equipment. This position requires hands on experience with troubleshooting repairing, testing, and calibrating of EMC test equipment and amplifier equipment. Perform unit and system level tests to various standards and problem solving with minimal supervision.

Key Responsibilities

• Support regional service manager to establish a professional service and support business.
• Continuous improvement of workflows and processes within the area of responsibility.
• 2nd Level fault diagnostics, troubleshooting and repairs, both in-house and on-site.
• Support on service and calibration requirements by coordinating between customers and factories.
• Electrical (DC / LF / RF) calibration in accordance with ISO 17025 requirements.
• Commissioning, installation and training of products/systems delivered.
• Up to 20-30% of travel in Asia will be required for Service and support functions.

Documentation

• Managing and keeping records of Service and Support cases.
• Execute, maintain and improves calibration documentation in accordance to company quality system standards (e.g. ISO 17025, ISO 9001, …etc.)
• Prepare service quotations estimates.
• Keeping track of service revenues.

Minimum Qualifications

• Bachelor's degree (BSc) in Electronics Engineering.
• 3 or more years of experience in calibration and repair of electronic equipment. Fresh Graduate with good academic results can also be considered.
• Strong electronics background, good analytical and problem-solving skills.
• Read and interpret schematics and block diagrams.
• Exceptional organizational and logistical skills required to manage schedules, travel, certificates, and reporting.
• Customer facing. Excellent interpersonal and communications skills
• Excellent oral and written English communications skills.
• Independent, confident, persistent, assertive, committed, focused, mission oriented, and a good team player.
• Added advantage:
  • Comfortable with soldering iron, AC/DC power supplies, multimeter, function generators. spectrum and network analyzer, signal generators, sweep generators, oscilloscope, power meters, and other RF related equipment.
  • Experienced in Telecoms/RF field and Low-voltage power systems preferred.
  • Experienced in International EMC standards, including ISO, IEC, ANSI, etc. preferred.
  • Knowledge in ISO 17025 calibrations would be an added advantage.

About Us

AMETEK Compliance Test Solutions (CTS) is a leading provider of test and measurement instrumentation solutions for Electromagnetic Compatibility (EMC) testing, with manufacturing sites in Switzerland, Germany and Serbiaas well as a global sales and service network.

Compensation

Currency: SGD

Salary Minimum: Market

Salary Maximum: Market

Incentive: Market

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.