Senior Workspace AV & IT Engineer (APAC)

TD Bank Financial Group; Singapore; Vor Ort; SGD 70.000 - 110.000; Vollzeit

Zusammenfassung

TD Bank Financial Group in Singapore is seeking a Workspace Engineer to provide desk-side, remote and meeting-room technology support across APAC. You will own incidents through resolution, ensure operational readiness and contribute to documentation and service improvements.

Candidates should have 5+ years of hands-on end-user computing experience, strong AV support, and experience with Teams Rooms or Webex.

Qualifikationen

• Approximately 5+ years of hands-on desktop or workspace support experience.
• Strong experience supporting AV-enabled meeting rooms and conferencing setups.
• Experience with Teams Meetings or Teams Rooms and Webex or similar.
• Ability to prepare rooms and equipment for executive meetings and events.
• Strong troubleshooting across Windows endpoints, M365 apps and devices.

Aufgaben

• Provide desk-side, remote and meeting-room technology support for the APAC user community.
• Own incidents and service requests through resolution with timely updates.
• Support collaboration platforms including Teams Rooms and Webex.
• Maintain room readiness, perform pre-meeting checks and rapid issue resolution.
• Document evidence, update ServiceNow notes and coordinate with vendors when needed.

Kenntnisse

MS Teams

Webex

Windows 11

MS 365 Apps

Intune

SCCM/MECM

ServiceNow

End-user support

AV/Meeting rooms

Tools

SCCM/MECM

Intune

Citrix/VDI

Jobbeschreibung

TD Bank Financial Group in Singapore is seeking a Workspace Engineer to provide desk-side, remote and meeting-room technology support across APAC. You will own incidents through resolution, ensure operational readiness and contribute to documentation and service improvements.

Candidates should have 5+ years of hands-on end-user computing experience, strong AV support, and experience with Teams Rooms or Webex.