Senior Wellness Operations Leader

hong feng yu yi pte. ltd.; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Hong Feng Yu Yi Pte. Ltd. in Singapore seeks an experienced Outlet Manager to lead wellness/spa operations, drive sales, and oversee customer service excellence.

The role requires strong leadership, SOP development, and team guidance to achieve growth in a competitive service industry. The ideal candidate has 3–5 years of management experience in wellness or related sectors, excellent communication skills, and the ability to engage Mandarin-speaking staff or customers.

Formación

• Minimum 3–5 years of relevant management experience in wellness, massage, spa, beauty or service industry.
• Strong leadership and team management skills.
• Experience in outlet operations, sales and business development.
• Able to develop and implement SOPs and improve operational efficiency.
• Strong customer service and problem-solving skills.
• Ability to analyse sales performance and identify growth opportunities.
• Good communication and interpersonal skills.
• Proactive, responsible and results-oriented.
• Preferred: Familiarity with the wellness/massage industry and ability to communicate with Mandarin-speaking staff or customers.

Conocimientos

Leadership

Team management

Sales & business development

Operations

SOP development

Customer service

Problem solving

Sales performance analysis

Communication

Mandarin communication

Descripción del empleo

Hong Feng Yu Yi Pte. Ltd. in Singapore seeks an experienced Outlet Manager to lead wellness/spa operations, drive sales, and oversee customer service excellence.

The role requires strong leadership, SOP development, and team guidance to achieve growth in a competitive service industry. The ideal candidate has 3–5 years of management experience in wellness or related sectors, excellent communication skills, and the ability to engage Mandarin-speaking staff or customers.