Senior Student Services & Academic Operations Lead

AVENTIS GRADUATE SCHOOL PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Aventis Graduate School is seeking a candidate to support academic administration and student services for international students. The role involves collaborating on university coordination, quality assurance, and operational support to enhance student outcomes.

Responsibilities include coordinating services, maintaining records, orientation sessions, and contributing to policy and procedural improvements within the institution.

Qualifications

• Polytechnic diploma or Bachelor's degree (Fresh graduates are welcome to apply).
• Customer-centric service mindset demonstrated through effective student engagement.
• Strong communication skills in writing and speaking to support academic and administrative functions.
• Ability to multitask, meet deadlines, and perform well under pressure.
• Meticulous attention to detail in managing academic and administrative tasks.

Responsibilities

• Coordinate student services and academic activities including timetabling, responding to student enquiries, deploying lecturers, and planning academic resources for seminars and courses.
• Assist in developing and reviewing operational policies and procedures to improve institutional effectiveness.
• Maintain accurate academic and student records and prepare reports for internal review and external submission.
• Conduct student orientation sessions and ensure timely communication with students and participants.
• Manage general administration tasks such as program coordination, evaluations, and facilities improvement initiatives.

Skills

Customer-centric service mindset

Strong communication skills

Multitasking

Attention to detail

Education

Polytechnic diploma or Bachelor’s degree

Job description

Aventis Graduate School is seeking a candidate to support academic administration and student services for international students. The role involves collaborating on university coordination, quality assurance, and operational support to enhance student outcomes.

Responsibilities include coordinating services, maintaining records, orientation sessions, and contributing to policy and procedural improvements within the institution.