Senior ServiceNow Platform Architect (CSDM, AI)

COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Cognizant Singapore is seeking a ServiceNow Cloud Architect with expertise in CSDM, platform architecture, subscriptions and AI capabilities. Shape scalable, data-led platform solutions and govern delivery from discovery through go-live and hypercare.

The role spans CMDB, CSDM, integrations, data, security, automation and user experience. Lead executive workshops and mentor teams across the ServiceNow practice.

Qualifications

• Proven experience in ServiceNow architecture and CSDM.
• Strong CMDB understanding and data governance.
• Ability to translate business needs into platform capabilities.

Responsibilities

• Own end-to-end solution architecture across discovery to go-live and hypercare.
• Define CSDM-aligned service and application models and governance.
• Lead executive workshops and articulate trade-offs to stakeholders.
• Design AI-enabled solutions with ServiceNow capabilities and guardrails.
• Mentor architects and contribute to pre-sales and reusable assets.

Skills

CSDM

Platform architecture

AI capabilities

Governance

Solution design

Stakeholder engagement

Education

Bachelor's degree in related field

Tools

IntegrationHub

MID Server

Flow Designer

App Engine

APIs

Job description

Cognizant Singapore is seeking a ServiceNow Cloud Architect with expertise in CSDM, platform architecture, subscriptions and AI capabilities. Shape scalable, data-led platform solutions and govern delivery from discovery through go-live and hypercare.

The role spans CMDB, CSDM, integrations, data, security, automation and user experience. Lead executive workshops and mentor teams across the ServiceNow practice.