Senior ServiceNow Architect: ITSM, CSM & Azure Integrations

NCS; Singapore; Vor Ort; SGD 180.000 - 280.000; Vollzeit

Zusammenfassung

NCS is seeking a senior ServiceNow Architect to lead enterprise solutions across the ServiceNow platform, ITSM, CSM, ITOM, GRC, IRM, and CMDB. The role emphasizes strong business acumen, technical depth, and ability to guide modernization with integrations to Azure and automation tooling.

The candidate will drive architecture, oversee end-to-end implementations, and mentor junior team members while ensuring security and compliance across APAC engagements.

Qualifikationen

• Extensive experience with ServiceNow platform architecture and multiple modules.
• Proven track record delivering large-scale ServiceNow programs.
• Strong governance, security, and regulatory compliance knowledge.
• Experience with CSDM and agile project delivery using Sprints.
• Azure integrations and automation tooling experience are essential.

Aufgaben

• Lead the architecture, design, and implementation of ServiceNow solutions.
• Develop blueprints, roadmaps, and documentation for implementations.
• Provide technical leadership to align with business goals and IT strategy.
• Translate business processes into WBS for implementation teams.
• Oversee configuration, customization, integration, and testing of ServiceNow.
• Implement and manage Sprints for agile delivery and governance.

Kenntnisse

ServiceNow platform

CSDM

ITSM Pro

ITOM Pro

GRC

IRM

CMDB

Azure integrations

RPA (Automation Anywhere)

Leadership of architects

Ausbildung

Bachelor's degree in Computer Science

Tools

Azure

Automation Engine

REST/SOAP integrations

Jobbeschreibung

NCS is seeking a senior ServiceNow Architect to lead enterprise solutions across the ServiceNow platform, ITSM, CSM, ITOM, GRC, IRM, and CMDB. The role emphasizes strong business acumen, technical depth, and ability to guide modernization with integrations to Azure and automation tooling.

The candidate will drive architecture, oversee end-to-end implementations, and mentor junior team members while ensuring security and compliance across APAC engagements.