Senior SEA Strategic Account Leader — Remote

Twilio Inc.; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Twilio is seeking a Senior Strategic Account Executive for SEA to manage premier enterprise relationships across Southeast Asia and South Asia. This remote role reports to the SEA leader and requires deep experience selling SaaS/CPaaS to technical and business audiences, with a track record in MEDDPICC and complex multi-stakeholder deals.

Based in Singapore, you’ll drive strategic account plans, cross-sell initiatives, and revenue growth while coordinating with product, finance, and support

Qualifications

• More than 10 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers.
• Experience in supporting South East Asia or South Asia territories.
• Accountable for relationship management, cross sells, upsells and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models with use of MEDDPICC.
• Entrepreneurial mindset with appetite to define processes and build programs.
• Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or equivalent years of experience.
• A Bachelor’s degree or equivalent experience
• CDP & CPaaS experience is highly desirable
• Experience selling SaaS/CPaaS/CDP solution selling to a technical and business audience
• An understanding of the customer experience (CDP + CPaaS) business model
• Experience managing high tech South East Asia enterprises

Responsibilities

• Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce, Insurance and fintech companies.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization

Skills

Strategic sales

SEA experience

MEDDPICC

CPaaS/CDP

SaaS sales

Forecasting

Relationship management

Leadership

Data-driven

Enterprise sales

Education

Bachelor's degree or equivalent

Job description

Twilio is seeking a Senior Strategic Account Executive for SEA to manage premier enterprise relationships across Southeast Asia and South Asia. This remote role reports to the SEA leader and requires deep experience selling SaaS/CPaaS to technical and business audiences, with a track record in MEDDPICC and complex multi-stakeholder deals.

Based in Singapore, you’ll drive strategic account plans, cross-sell initiatives, and revenue growth while coordinating with product, finance, and support