Senior Scientific Program Manager

Lonza Biologics Tuas Pte Ltd; Singapore; On-site; Confidential; Full time

Benefits offered by this job

Daily company bus

Fully paid medical insurance

Family member coverage option

Ethical workplace

Performance-based compensation

Dynamic, agile culture

Job summary

Lonza Biologics Tuas Pte Ltd in Singapore is seeking a Senior Scientific Program Manager to drive program delivery across customer projects in Bioscience. You will translate customer needs into actionable plans and coordinate cross-functional teams to ensure timely execution.

You will act as the primary interface for contractual obligations and client relationship health, supporting activities for media development and regional pilots. Strong communication and global collaboration are essential.

Qualifications

• Degree in Life Sciences or equivalent with commercial acumen
• PMP Certification preferred
• Experience in FDA-regulated biotech/pharma with client-relations focus
• Experience in Life science CDMO environment or similar
• Strong communication and negotiation skills
• Ability to build relationships across a global network

Responsibilities

• Interface between customer and Lonza to ensure execution and delivery
• Primary internal contact for contractual obligations and client relationship health
• Support client-facing activities for media development and non-GMP pilot regional projects
• Coordinate relationship health, risks, issues, escalations and new system installs for top regional testing clients
• Use PM tools (Planview, Omni) to manage product supply for clients
• Provide timely demand signals via SAP IBP according to product type/client
• Coordinate client visits or business reviews and perform other duties as assigned

Skills

Communication

Negotiation

Relationship management

Education

Life Sciences degree

PMP Certification (preferred)

Tools

Planview

Omni PM tools

SAP IBP

Job description

Senior Scientific Program Manager

The actual location of this job is in Singapore.

Program Management (PM) is a service focused team, dedicated to the execution of customer projects delivering both new and existing Bioscience products. The broad PM role involves translating customer needs into plans, coordinating subsequent execution, managing cross functional teams and monitoring client relationship health.

What you will get:

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• Daily company bus from the MRT location near your home to and from the Tuas site.
• Fully paid medical insurance, and option to enroll family members at partially subsidized premiums.

What you will do:

• Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations.
• Primary internal contact for questions or issues regarding contractual obligations, client relationship health. Has detailed knowledge of all agreements (e.g. Development: Commercial, Quality etc.).
• Support agreed client facing activities for media development and non GMP pilot for the regional Bioscience facility.
• Provide support for top regional Testing clients including coordination of relationship health, risks & issues, escalations and new system installs.
• Utilize PM tools (i.e. Planview, Omni) to effectively manage new and retained product supply for assigned clients.
• Provide timely demand signals through SAP IBP forecasting as per requirements of the product type/client.
• Act as coordination point to ensure successful client visits or business reviews and perform other duties as assigned.

What we are looking for:

• Degree in a Life Sciences related field or equivalent experience with commercial acumen or experience in project planning; PMP Certification preferred.
• Experience working in FDA regulated biotech/pharma industry with tried experience in a client relationship/project focused. capacity.
• Relevant business and customer interaction experience in a Life science CDMO environment.
• Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.
• Excellent communication and negotiation skills to be applied at high level.
• Excellent soft skills to build proven relationship within the global network, e.g. with customers, key accounts, and program management.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.