Senior Program Manager (CGT)

Lonza Group Ltd.; Singapore; Hybrid; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Agile career culture

Inclusive workplace

Competitive compensation

Job summary

Lonza in Singapore is seeking a Senior Program Manager (CGT) to lead complex programs from initiation to delivery. You will serve as the primary interface between customers and Lonza, ensuring programs meet expectations for quality, timelines, and cost, while advocating for customer needs on-site.

The role is office-first with the flexibility to work remotely up to 20% of the time. Strong PM experience in biotech/pharma and CDMO environments is highly valued.

Qualifications

• Degree in Life Sciences or related field.
• PMP Certification highly desired.
• Experience in FDA supervised biotech/pharma industry.
• Experience in CDMO with customer interactions.
• Knowledge of clinical research is advantageous.
• Statistical techniques and validation concepts.
• Excellent communication and negotiation skills at senior levels.
• Strong ability to build relationships across a global network.

Responsibilities

• Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer's expectations.
• Understand the Customer's needs and represent their interests by acting as their advocate on-site.
• Utilize PM Standard Work to effectively manage projects and lead cross-functional teams to deliver all scope objectives with quality.
• Ensure Customer satisfaction throughout the life cycle of the program through collaborative relationship management.
• Develop and share PM best practices and ensure adherence to Global PP&E Standards, including data integrity in Planview.
• Uphold data integrity principles per Lonza policies and proactively improve data processes.

Skills

Program management

Stakeholder management

Cross-functional leadership

Communication

Education

Bachelor's degree in Life Sciences or related field

PMP Certification

Tools

Planview

Job description

Senior Program Manager (CGT)

The actual location of this job is in Singapore. This critical role partners closely with our customers to successfully deliver programs. As a Senior Program Manager, you will be responsible for building strong, trusted relationships and ensuring programs are executed in line with expected quality, timelines, and cost. You will act as a strategic partner to our customers, working closely with them to understand their needs while driving alignment and leading internal teams to ensure effective program delivery.

office-first role. Working together in person supports close, real-time collaboration and team alignment, enabling us to deliver our best work. You will work primarily in the office, with the flexibility to work remotely for 20% of your time (one day per week).

What you will get:

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• A variety of benefits dependent on role and location.

The full list of our global benefits can be found here: https://www.lonza.com/careers/benefits.

What you will do:

• Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer's expectations.
• Understand the Customer's needs and represent their interests by acting as their advocate on-site.
• Utilize all PM Standard Work processes to effectively manage projects and to be fully accountable for all operational aspects in leading and motivating cross functional project teams to deliver on all scope objectives with the highest level of quality.
• Ensure Customer satisfaction throughout the life cycle of the program through collaborative relationship management.
• Develop and share best practices in PM tools and methodologies at local level and ensure adherence to Global Program and Project Center of Excellence (PPM CoE) Standards, including maintenance of data integrity excellence in Planview.
• Uphold data integrity principle in accordance to Lonza policies and proactively evaluate, identify and improve data integrity process.

What we are looking for:

• Degree in a Life Sciences related field or equivalent experience with commercial acumen or experience in project planning; PMP Certification highly desired.
• Experience working in FDA supervised biotech/pharma industry with tried experience in a project management capacity.
• Relevant business and customer interaction experience in a CDMO highly preferred, but not crucial.
• Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.
• Statistical techniques and failure analysis, validation concepts.
• Excellent communication and negotiation skills to be applied at high level.
• Excellent soft skills to build proven relationship within the global network, e.g. with customers, key accounts, and program management.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences?