Senior Salesforce Functional Lead – Public Sector Solutions

KRIS INFOTECH PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

KRIS INFOTECH PTE. LTD. is seeking an experienced Salesforce Consultant to lead end-to-end cloud implementations in the Public Sector Solutions space. You will work with business stakeholders, product owners, architects, and development teams to ensure alignment with objectives and best practices.

Responsibilities include leading workshops, translating requirements into specs, configuring Salesforce, and guiding the team through Agile delivery, UAT, data migration, and post-Go-Live support.

Qualifications

• Strong knowledge of Public Sector Solutions (PSS).
• Strong knowledge of Sales Cloud, Service Cloud and Experience Cloud.
• Strong knowledge of Salesforce Platform and declarative configuration.
• Experience with business process analysis and requirement elicitation.
• Expertise in Agile/Scrum methodologies and user story writing.
• Proficient in BPMN process mapping and data migration concepts.
• Understanding integration fundamentals (REST APIs, middleware) and security/sharing models.
• Experience in planning and executing UAT.

Responsibilities

• Lead requirement gathering workshops with business stakeholders.
• Analyze current processes and identify improvement opportunities.
• Translate requirements into functional specs and user stories.
• Design end-to-end Salesforce solutions using standard capabilities.
• Collaborate with Solution Architects and Technical Leads on design.
• Configure and develop within PSS with hands-on expertise.
• Lead functional consultants and mentor junior team members.
• Manage sprint planning, backlog grooming, and prioritization.
• Support system integration, data migration, and UAT.
• Ensure solution quality and Salesforce best practices.
• Facilitate stakeholder communication and provide status updates.
• Drive user adoption through training and change management.
• Support production deployments and post-go-live stabilization.
• Lead functional workstreams and review designs.
• Coordinate with technical teams and architects.
• Manage stakeholder expectations.
• Identify project risks and mitigation plans.
• Ensure timely delivery of milestones.

Skills

Sales Cloud

Service Cloud

Experience Cloud

Salesforce Platform

Public Sector Solutions (PSS)

Business process analysis

Requirement elicitation

Agile/Scrum

User story writing

Process mapping (BPMN)

Salesforce declarative configuration

Data migration concepts

Integration fundamentals (REST APIs)

Security and sharing model

UAT planning and execution

Job description

KRIS INFOTECH PTE. LTD. is seeking an experienced Salesforce Consultant to lead end-to-end cloud implementations in the Public Sector Solutions space. You will work with business stakeholders, product owners, architects, and development teams to ensure alignment with objectives and best practices.

Responsibilities include leading workshops, translating requirements into specs, configuring Salesforce, and guiding the team through Agile delivery, UAT, data migration, and post-Go-Live support.