Senior Sales Manager (Corporate - Cluster Sales)

Far East Hospitality; Singapore; Sur place; SGD 60 000 - 90 000; Plein temps

Résumé du poste

Far East Hospitality Holdings Pte Ltd seeks an experienced Sales & Marketing professional to drive revenue for our Oasia, Quincy, Rendezvous, Village, and other brands.

The role involves day-to-day sales activities including telemarketing, client visits and presentations, acquiring new leads, and growing the account base while maintaining strong relationships with existing clients. You will meet monthly targets and use CRM and PMS systems per SOPs.

Qualifications

• Diploma or Degree in Sales and Marketing.
• 3–5 years of relevant hospitality industry experience.
• Excellent communication, interpersonal, networking and organisational skills.
• Strong negotiation and presentation skills.
• Able to work well under pressure in a fast paced environment.
• Self-motivated, team player, result oriented individual with strong business acumen.

Responsabilités

• Day-to-day sales activities include telemarketing, sales calls, hotel visits and entertainment, etc.
• Acquire new leads/ prospects and establish new accounts to grow client base.
• Foster and develop relationships with existing clients to maintain loyalty and manage inquiries.
• Review account portfolio and present to management with performance analysis and forward action plans.
• Be familiar with company systems and sales tools, such as PMS, CRM, and loyalty programs.
• Follow up on outstanding and long overdue payments.

Connaissances

Communication skills

Interpersonal skills

Networking

Organisational skills

Negotiation skills

Presentation skills

Team player

Business acumen

Formation

Diploma or Degree in Sales and Marketing

Description du poste

Company description

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline. Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Job description

Responsibilities

• Portfolio: Oasia Hotel Novena, Oasia Hotel Downtown, Amoy Hotel and The Clan Hotel.
• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
• Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback.
• Acquire new sales leads/ prospects and establish new accounts to grow account/ client base.
• Foster and develop relationship with existing clients and customers to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly.
• Achieve various monthly sales targets set to meet overall cluster budget.
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans.
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable.
• Compliance with statutory regulations and internal guidelines/ SOPs.
• Follow up with clients whose payments are outstanding and long overdue.

Requirements

• Diploma or Degree in Sales and Marketing.
• At least 3 - 5 years of relevant experience in hospitality industry.
• Excellent communication, interpersonal, networking and organisational skills.
• Strong negotiation and presentation skills.
• Able to work well under pressure in a fast paced environment.
• Self-motivated, team player, result oriented individual with strong business acumen.