Senior Sales Engineer: Strategic Tech Solutions

MICRO-MECHANICS PTE LTD; Singapore; On-site; SGD 40,000 - 68,000; Full time

Job summary

Micro-Mechanics PTE LTD is seeking a results-driven sales professional in Singapore to promote our in-house manufacturing processes and product features. You will develop technical expertise, understand customer needs, and present tailored solutions that address their challenges.

You will collaborate with the sales team to drive targets, lead end-to-end negotiations, support product presentations, and track market feedback through regular reporting.

Responsibilities

• Develop technical knowledge of in-house manufacturing processes, products features, benefits and materials to effectively promote Micro-Mechanics products
• Build and maintain strong relationships with existing and potential customers by understanding their business model, operational needs and pain points
• Serve as primary point of contact for customers, offering customized solutions and addressing inquiries regarding product specifications, applications, and sales related matters in a timely and professional manner
• Ensure customer satisfaction throughout entire sales process by proactively following up and addressing concerns promptly
• Act as an escalation point for any complex or unresolved customer inquiries or quality issues, ensuring that issues are promptly addressed and resolved at the managerial level
• Advocate for customers within organization, ensuring their needs and concerns are heard and managed
• Collaborate with sales team to implement sales strategies aimed at meeting or exceeding sales targets
• Identify new business opportunities, conduct market research and assess competitors’ offerings
• Lead contract negotiations and manage end-to-end sales cycle, ensuring alignment with customer requirements and company objectives
• Conduct product presentations and meetings with customers to showcase Micro-Mechanics' offerings
• Work with internal team to customize presentations to address customer-specific challenges, ensuring clarity on the advantages and benefits of offered solutions
• Participate in product development process by providing feedback from customers on design, functionality, and performance to improve product offerings
• Regularly update on market trends, customer feedback, and sales performance through weekly and monthly reports
• Track and analyse sales data to identify patterns, opportunities for improvement, and areas requiring attention

Job description

Micro-Mechanics PTE LTD is seeking a results-driven sales professional in Singapore to promote our in-house manufacturing processes and product features. You will develop technical expertise, understand customer needs, and present tailored solutions that address their challenges.

You will collaborate with the sales team to drive targets, lead end-to-end negotiations, support product presentations, and track market feedback through regular reporting.