Senior Sales Associate, HSR

Join; Singapore; In loco; SGD 45.000 - 73.000; Tempo pieno

Descrizione del lavoro

Join is seeking a seasoned retail professional to lead daily store operations and deliver outstanding customer service in a high-end fashion environment. You will build client relationships, inform customers about new products, and execute sales plans with marketing involvement.

The role requires a minimum of 5 years in luxury retail, a passion for fashion, and strong communication skills. English fluency is essential; additional languages are a plus.

Competenze

• At least 5 years of relevant experience in high-end fashion, luxury industry, or in a similar capacity.
• Passionate in the retail industry with good selling skills.
• Likes fashion and appreciates quality products.
• Fluent in English. Additional languages spoken are a plus.
• Must be a good team player, pleasant, service-oriented, with good communication skills.
• Basic computer skills.

Mansioni

• Oversee daily store operations.
• Provide excellent customer service and maintain a pleasant shopping environment.
• Call on current and potential customers to establish and maintain client relationships.
• Keep customers informed on new products or services, changes, etc.
• Execute sales plans and participate in marketing events and promotion programs.
• Communicate feedback gathered through in-store activities to store management.
• Provide guidance and training to junior sales associates or newcomers.
• Assist in identifying and handling client enquiries, concerns, and complaints. Take charge of selected VIP clients.
• Keep records and reports on sales activities.
• Other duties as assigned.

Conoscenze

Retail experience

Customer service

Team player

English fluent

Selling skills

Strumenti

Basic computer skills

Descrizione del lavoro

Major Responsibilities:

• Responsible for the daily store operations.

• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image

• Calls on current and potential customers to establish and maintain client relationships

• Keep customers informed on new products or services, changes, etc.

• Executes sales plans and participates in marketing events and promotion programs

• Communicates feedback gathered through in-store activities to store management

• Provides guidance and training to junior sales associates or newcomers.

• Assists in identifying and handling client enquiries, concerns, and complaints. Takes charge of selected VIP clients.

• Keeps records and reports on sales activities

• Other duties as assigned

Requirements & Capabilities:

• At least 5 years of relevant experience in high-end fashion, luxury industry, or in a similar capacity

• Passionate in the retail industry with good selling skills

• Likes fashion and appreciates quality products

• Fluent in English. Additional languages spoken are a plus

• Must be a good team player, pleasant, service-oriented, with good communication skills

• Basic computer skills