Senior Registry Ops & Transformation Lead

IPOS International; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

IPOS International is seeking a Senior Executive/Manager to lead Registries Operations & Systems, driving process redesign, digitalisation and AI-enabled improvements. You will bridge operations, technology and business transformation, translating needs into practical enhancements and supporting automation initiatives across the IP registry services.

The role offers exposure to end-to-end registry operations and transformation projects, with opportunities to contribute to system testing,

Qualifications

• Strong written and verbal communication skills.
• Ability to work with data and translate operational information into actionable insights.
• Keen interest in technology, automation and process improvement.
• Excellent planning and organisational skills; able to manage multiple tasks.

Responsibilities

• Support Registry operations and review IP applications for statutory compliance.
• Plan and coordinate workforce and budget planning and related reporting.
• Coordinate system enhancements, testing and rollout of digital tools and workflows.
• Identify and coordinate process redesign, digitalisation and transformation initiatives.
• Coordinate stakeholder surveys and analyse operational data to identify improvement opportunities.
• Work flexibly across Registry functions to support priorities.

Skills

Communication

Data analysis

Automation

Process improvement

Project planning

Detail orientation

Independent work

Team collaboration

Technology interest

Job description

IPOS International is seeking a Senior Executive/Manager to lead Registries Operations & Systems, driving process redesign, digitalisation and AI-enabled improvements. You will bridge operations, technology and business transformation, translating needs into practical enhancements and supporting automation initiatives across the IP registry services.

The role offers exposure to end-to-end registry operations and transformation projects, with opportunities to contribute to system testing,