Senior Public Relations Officer (LTA Viaduct Project)

CHINA HARBOUR (SINGAPORE) ENGINEERING COMPANY PTE. LTD.; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

China Harbour (Singapore) Engineering Company Pte. Ltd. seeks an experienced Senior Public Relations Officer to manage PR for a major LTA civil infrastructure project.

You will handle stakeholder engagement, feedback and complaints, and ensure clear communication among project teams, authorities and communities. The role requires a Diploma/Degree in PR or related fields, 5–8 years of PR/stakeholder experience in construction, and proficiency in MS Office.

Formación

• Diploma or degree in Public Relations, Communications, Civil Engineering, Construction Management or related discipline.
• 5–8 years of relevant experience in public relations, stakeholder engagement or community relations within construction.
• Minimum 5 years of hands-on PR experience in LTA projects in Singapore.
• Proven experience handling public complaints and coordinating with government agencies.
• Familiarity with LTA project requirements and PR procedures.
• Proficient in MS Office applications (Word, Excel, PowerPoint).
• Strong communication, interpersonal, coordination and problem-solving skills.
• Able to work independently and manage multiple stakeholders under pressure.
• Experience in road viaduct projects is advantageous.

Responsabilidades

• Manage and resolve public complaints, enquiries and feedback from construction activities.
• Act as the main contact between project team, residents, businesses, stakeholders and authorities.
• Liaise with government agencies to facilitate project execution.
• Conduct site visits and stakeholder engagement sessions as required.
• Coordinate with construction team and subcontractors to address public concerns.
• Maintain records of public feedback and ensure timely closure of cases.
• Prepare weekly updates, monthly PR reports and presentations.
• Attend project progress meetings, stakeholder meetings and community activities.
• Plan PR programmes, community outreach and stakeholder engagement initiatives.
• Identify potential PR issues and recommend mitigation measures.
• Ensure PR activities comply with LTA project requirements and procedures.
• Perform other project-related duties as assigned.

Conocimientos

Public relations

Stakeholder engagement

Communication

Interpersonal skills

Coordination

Problem-solving

Educación

Diploma in Public Relations / Communications

Degree in Public Relations / Communications

Civil Engineering / Construction Management (related)

Herramientas

MS Office (Word, Excel, PowerPoint)

Descripción del empleo

Senior Public Relations Officer

Work Location: Tuas South Boulevard, Singapore

Project: LTA Civil Infrastructure – Viaduct Construction

About the Role

We are seeking an experienced Senior Public Relations Officer to manage public relations matters for an LTA civil infrastructure project. The successful candidate will be responsible for stakeholder engagement, handling public feedback and complaints, and maintaining effective communication between the project team, relevant authorities and surrounding communities.

Key Responsibilities

• Manage and resolve public complaints, enquiries and feedback arising from construction activities in a timely and professional manner.

• Act as the main point of contact between the project team, residents, businesses, stakeholders and relevant authorities.

• Liaise with government agencies, statutory boards, Town Councils and other relevant stakeholders to facilitate smooth project execution.

• Conduct regular site visits, stakeholder engagement sessions and pre- and post-construction surveys where required.

• Coordinate with the construction team and subcontractors to address public concerns and arrange necessary rectification works.

• Maintain accurate records of public feedback, complaints and follow-up actions, ensuring timely closure of cases.

• Prepare weekly updates, monthly public relations reports and presentations for management and the client.

• Attend project progress meetings, stakeholder meetings, site walkabouts and community engagement activities.

• Plan and coordinate public relations programmes, community outreach activities and stakeholder engagement initiatives.

• Proactively identify potential public relations issues arising from construction activities and recommend appropriate mitigation measures.

• Ensure public relations activities comply with relevant LTA project requirements and established procedures.

• Perform other project-related duties as assigned.

Job Requirements

• Diploma or Degree in Public Relations, Communications, Civil Engineering, Construction Management or a related discipline.

• Minimum 5-8 years of relevant experience in public relations, stakeholder engagement or community relations within the construction industry.

• Minimum 5 years of hands-on public relations experience in LTA projects in Singapore is required.

• Proven experience in handling public complaints, stakeholder engagement and coordination with relevant government agencies.

• Familiarity with LTA project requirements and public relations procedures.

• Proficient in Microsoft Office applications, including Word, Excel and PowerPoint.

• Strong communication, interpersonal, coordination and problem-solving skills.

• Able to work independently, manage multiple stakeholders and handle challenging situations professionally.

• Experience in road viaduct will be an advantage.