Senior Production Support Engineer – Payments & Resilience

R Systems; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

R Systems Singapore is seeking an experienced Production Support professional to perform root-cause analyses on application defects, prioritize remediation, and support all testing phases through SIT, UAT and Production deployments. You will work across AS/400, COBOL400, SQL and other platforms, ensuring system resiliency and timely responses to incidents.

You will communicate clearly with stakeholders, assist Level 2 support, and follow ITIL guidelines while continuously improving delivery

Formación

• 3 or more years’ of production support experience across multiple technologies / platform.

Responsabilidades

• Perform root cause analysis on application defects and provide solution for remediation.

Conocimientos

Troubleshooting

Stakeholder mgmt

Multi-technology

AS400 RPG/LE

SQL

Payments domain

Change management

BMC Control-M

Splunk

IBM RDi

Herramientas

ALDON

IBM RDi

BMC Helix

BMC Control-M

Splunk

Query400

Descripción del empleo

R Systems Singapore is seeking an experienced Production Support professional to perform root-cause analyses on application defects, prioritize remediation, and support all testing phases through SIT, UAT and Production deployments. You will work across AS/400, COBOL400, SQL and other platforms, ensuring system resiliency and timely responses to incidents.

You will communicate clearly with stakeholders, assist Level 2 support, and follow ITIL guidelines while continuously improving delivery