Production Support Analyst: Incident Resolution & System Stability

Evolution Recruitment Solutions Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Evolution Recruitment Solutions Pte Ltd is seeking a skilled technical professional to perform root cause analysis on application defects and drive remediation. The role includes prioritizing defects for production releases, coding and supporting SIT/UAT testing, and ensuring deployments complete proper risk assessments.

The ideal candidate will be technically proficient with AS400, RPG/LE, COBOL400, SQL and Query400, and experienced with ALDON, IBM RDi, and monitoring tools like BMC Control-M

Qualifications

• Experience with AS400 platform and RPG/LE, CL/LE, COBOL400, SQL and Query400.
• Proficient with ALDON and IBM RDi change management tools.
• Familiarity with BMC Control-M, Splunk and BMC Helix.

Responsibilities

• Perform root cause analysis on application defects and provide remediation solutions.
• Prioritize defects and plan for production release based on defect criticality.
• Develop code and support end-to-end testing in SIT, UAT and deployment to Production in green-zone.
• Improve system resiliency and performance to scale to volumes.
• Maintain production stability by ensuring deployments have risk/impact assessments.

Skills

AS400 & RPG/LE/COBOL

ALDON & IBM RDi

BMC Control-M & Splunk

Job description

Evolution Recruitment Solutions Pte Ltd is seeking a skilled technical professional to perform root cause analysis on application defects and drive remediation. The role includes prioritizing defects for production releases, coding and supporting SIT/UAT testing, and ensuring deployments complete proper risk assessments.

The ideal candidate will be technically proficient with AS400, RPG/LE, COBOL400, SQL and Query400, and experienced with ALDON, IBM RDi, and monitoring tools like BMC Control-M