Senior Payment Platform Operations Engineer

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a seasoned Application Support & Production Operations professional with extensive experience in banking applications and payment platforms in Singapore.

You will handle functional and technical support, incident management, SLA adherence, and collaborate with cross‑functional teams to ensure secure, reliable payment processing.

This role requires hands-on container, Unix/Linux, scripting, API and ISO 20022 familiarity to maintain optimal operations.

Qualifications

• Minimum 5 years of experience in banking application support.
• Experience in international banking or financial services environment preferred.
• Strong expertise in payment platforms or similar payment applications.
• Hands-on experience managing container-based deployments and operations.
• Solid understanding of payment messaging standards.
• Good knowledge of ISO 20022.
• Strong Unix/Linux administration and troubleshooting skills.
• Container platform management.
• Shell scripting (Bash, Korn Shell, or equivalent).
• Messaging middleware technologies.
• APIs and integration technologies.
• Strong No SQL & SQL skills.

Responsibilities

• Provide functional and technical support for the payment platform.
• Investigate and resolve production incidents and service disruptions.
• Ensure compliance with service level agreements (SLAs).
• Communicate effectively with stakeholders throughout incident management activities.
• Manage containerised application operations, including start, stop, restart, and configuration through automation tools.
• Manage platform upgrades, deployments, and version tracking.
• Investigate payment failures, rejections, duplicates, delays, and reconciliation issues.
• Perform advanced troubleshooting in Unix/Linux environments.
• Implement and maintain monitoring and alerting capabilities to proactively detect issues.

Skills

Banking app support

Payment platforms

Unix/Linux

Shell scripting

APIs

ISO 20022

NoSQL/SQL

Container platforms

Tools

Container platforms

Unix/Linux

Shell scripting

APIs

NOSQL/SQL

ISO 20022

Job description

PERSOL Singapore Pte Ltd is seeking a seasoned Application Support & Production Operations professional with extensive experience in banking applications and payment platforms in Singapore.

You will handle functional and technical support, incident management, SLA adherence, and collaborate with cross‑functional teams to ensure secure, reliable payment processing.

This role requires hands-on container, Unix/Linux, scripting, API and ISO 20022 familiarity to maintain optimal operations.