Payment Application Support Engineer |12 Months contract

PERSOL SINGAPORE PTE. LTD.; Singapore; Presencial; SGD 70.000 - 120.000; Jornada completa

Descripción de la vacante

PERSOL Singapore Pte Ltd is seeking a Profile with extensive experience in Application Support & Production Operations for the Payment platforms. The role focuses on delivering functional and technical support, incident resolution, and proactive platform monitoring.

The ideal candidate will have hands-on experience with container-based deployments, Unix/Linux environments, and solid knowledge of ISO 20022 messaging and payment platforms.

Formación

• Minimum 5 years in banking application support.
• Experience in international banking/financial services preferred.
• Strong expertise in payment platforms or similar applications.
• Hands-on container-based deployments and operations.
• Solid understanding of payment messaging standards and ISO 20022.
• Strong Unix/Linux administration and troubleshooting.

Responsabilidades

• Provide functional and technical support for the payment platform.
• Investigate and resolve production incidents and service disruptions.
• Ensure SLAs are met and communicated to stakeholders.
• Manage containerised operations and automate configuration.
• Coordinate platform upgrades and deployments; track versions.
• Investigate payment failures and reconciliation issues.
• Perform advanced troubleshooting in Unix/Linux environments.
• Implement monitoring and alerting for issues across the platform.

Conocimientos

Banking application support

Unix/Linux administration

Shell scripting

Container platforms

APIs & integration

SQL & NoSQL

ISO 20022 knowledge

Payment messaging

Herramientas

Container orchestration tools

Automation tools

Descripción del empleo

Looking for profile with extensive experience in Application Support & Production Operations for the Payment platforms.

Key Responsibilities

• Provide functional and technical support for the payment platform.
• Investigate and resolve production incidents and service disruptions.
• Ensure compliance with service level agreements (SLAs).
• Communicate effectively with stakeholders throughout incident management activities.
• Manage containerised application operations, including start, stop, restart, and configuration through automation tools.
• Manage platform upgrades, deployments, and version tracking. Customer Credit Transfers
• Financial Institution Transfers
• Account Statements and Reconciliation Messages
• ISO 20022 messages (payment, cash management, and customer payment messages)
• Work closely with operational and processing teams on incident resolution and system enhancements.
• Investigate payment failures, rejections, duplicates, delays, and reconciliation issues.
• Perform advanced troubleshooting in Unix/Linux environments.
• Implement and maintain monitoring and alerting capabilities to proactively detect application, infrastructure, and payment-processing issues.

Required Experience

• Minimum 5 years of experience in banking application support.
• Experience within an international banking or financial services environment is highly preferred.
• Strong expertise in payment platforms or similar payment applications.
• Hands-on experience managing container-based deployments and operations.
• Solid understanding of payment messaging standards.
• Good knowledge of ISO 20022.
• Strong Unix/Linux administration and troubleshooting skills.
• Container platform management.
• Shell scripting (Bash, Korn Shell, or equivalent).
• Messaging middleware technologies.
• APIs and integration technologies.
• Strong No SQL& SQL Skills

We regret that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd

EA License No: 01C4394| Saravanan| Reg No: 01C4394