Senior Partner Acceleration & Enablement Lead

Red Hat Asia Pacific; Singapore; A distancia; SGD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Red Hat Asia Pacific seeks a Senior Partner Acceleration Lead to act as a trusted advisor to strategic partners in SEAK, ensuring engagement and maximizing mutual customer value. You will coordinate enablement, success plans, and cross-functional collaboration between Red Hat and partner organizations to drive product adoption and strategic outcomes.

The role requires building relationships with partner executives and managing escalations while aligning sales, engineering, and support teams to

Formación

• 5+ years of relationship management or technical partner or customer service experience in enterprise software.
• Fortune 500/1000 level experience highly preferred.
• Outstanding communication skills to lead engagements with stakeholders from individual contributors to executives.

Responsabilidades

• Establish trusted advisor relationships with partner stakeholders and align Red Hat activities with business and technical goals.
• Serve as the post-sales point of contact and champion shared goals across Red Hat teams.
• Develop success plans with KPIs to improve product adoption for mutual customers.
• Educate partners on Red Hat product lifecycle, certification, and support practices.
• Interface with support, sales, product management and engineering to advocate partner needs.
• Onboard strategic partners and ensure smooth transition from sales to technical support.
• Manage partner escalations and conduct service reviews highlighting successes and gaps.
• Coordinate resources and enablement activities for partner engagement.

Conocimientos

Partner relationship management

Technical liaison

Stakeholder engagement

Open Source familiarity

Enterprise software

Herramientas

CRM systems

Case management tools

Descripción del empleo

Red Hat Asia Pacific seeks a Senior Partner Acceleration Lead to act as a trusted advisor to strategic partners in SEAK, ensuring engagement and maximizing mutual customer value. You will coordinate enablement, success plans, and cross-functional collaboration between Red Hat and partner organizations to drive product adoption and strategic outcomes.

The role requires building relationships with partner executives and managing escalations while aligning sales, engineering, and support teams to