Senior Operations Executive: WMS & Lean Leader

HAROLD CONSULTANCY; Singapore; On-site; SGD 60,000 - 76,000; Full time

Job summary

HAROLD CONSULTANCY is seeking a Senior Executive, Operations to support daily logistics activities, warehouse processes, reporting, and continuous improvement initiatives. The role requires hands-on experience in contract logistics, WMS/ERP systems, and team supervision to ensure accurate system transactions and compliant operations.

You will work closely with the operations team to optimize daily execution, drive KPI performance, and implement Lean/Kaizen initiatives, with responsibilities

Qualifications

• 3–5 years of relevant experience in contract logistics, warehouse operations, or operational support.
• Hands-on knowledge of WMS and ERP systems.
• Advanced Excel skills including Power Query and macros.
• Experience preparing SOPs, work instructions, and operational documentation.

Responsibilities

• Supervise daily shift operations to meet service levels, timelines and KPIs.
• Support day-to-day operations and resolve workflow issues.
• Maintain data accuracy as WMS Super User and assist system troubleshooting.
• Perform advanced WMS transactions such as inventory reversals and cycle counts.
• Update SOPs and work instructions with proper version control.
• Assist with start-ups, volume ramp-ups, and system implementations.
• Participate in UAT and provide post-implementation support.
• Handle staff performance and workplace conflicts per company policy.
• Identify and resolve shift-level issues to maintain productivity.
• Prepare daily/weekly operational reports and improve reporting efficiency.

Skills

Analytical thinking

Problem solving

Team supervision

Education

Diploma or Degree in Logistics/ Supply Chain

Tools

WMS

ERP systems

Microsoft Excel

Power Query

Macros

Job description

HAROLD CONSULTANCY is seeking a Senior Executive, Operations to support daily logistics activities, warehouse processes, reporting, and continuous improvement initiatives. The role requires hands-on experience in contract logistics, WMS/ERP systems, and team supervision to ensure accurate system transactions and compliant operations.

You will work closely with the operations team to optimize daily execution, drive KPI performance, and implement Lean/Kaizen initiatives, with responsibilities