Senior Networking Systems Integration Specialist

NTT America, Inc.; Singapore; Hybrid; SGD 100,000 - 140,000; Full time

Job summary

NTT DATA is seeking a seasoned Networking Technical Services Systems Integration Specialist in Singapore. You will provide expert technical support to clients, compile clear specifications, and propose solutions with backups.

You’ll develop business understanding while pursuing professional level certifications. The role involves on-site and remote client interactions, documentation, and mentoring of junior engineers.

Qualifications

• Seasoned technical design and business principles understanding.
• Seasoned project fundamentals and administration ability.
• Seasoned project skills demonstrated in installations and assignments.
• Excellent customer engagement skills.

Responsibilities

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems to relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Coordinates activities of junior engineers to meet targets.
• Involved in higher complexity design work with input to the design.
• Takes ownership of relevant technologies according to domain.
• Performs any other related task as required.

Skills

Client engagement

Verbal communication

Problem solving

Coaching/mentoring

Documentation/writing reports

On-site & remote collaboration

Leadership

Education

Bachelor's degree in Information Technology or Computing or related field

Cisco DevNet certification

Professional networking certifications (Cisco/Juniper/Aruba/F5, CCNP/JNCIS/ACMP)

Tools

Cisco

Juniper

Aruba

F5

CCNP

JNCIS

ACMP

Cisco DevNet

Job description

NTT DATA is seeking a seasoned Networking Technical Services Systems Integration Specialist in Singapore. You will provide expert technical support to clients, compile clear specifications, and propose solutions with backups.

You’ll develop business understanding while pursuing professional level certifications. The role involves on-site and remote client interactions, documentation, and mentoring of junior engineers.