Senior Network Systems Integrations Specialist - On-site Client-Facing

NTT America, Inc.; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Job summary

NTT DATA is seeking a Senior Associate Networking Technical Services Systems Integration Specialist in Singapore. You will resolve client requirements within SLAs, perform configurations and installations, and advance toward professional certification while building business knowledge.

You will take lead on installations and troubleshooting, document SOPs, manage project admin, and present to customers with a proactive, client-focused mindset.

Qualifications

• Bachelor's degree in Information Technology or Computing or a related field.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
• Moderate level of work experience in technical implementation engineering for Networking technologies.
• Moderate experience engaging with clients and conducting presentations.

Responsibilities

• Owns larger portions of an installation and handles break/fix incidents of low to medium complexity.
• Troubleshoots problems during the project lifecycle and escalates complex issues.
• Supports documentation of standard operating procedures for installations and fixes.
• Maintains project administration including time capture and stakeholder feedback.
• Delivers elementary presentations within the customer's organization.

Skills

Networking

Troubleshooting

Client engagement

Documentation

Education

Bachelor's in IT/Computing

Networking certifications (e.g., CCNP/JNCIP/ACMP)

Tools

Cisco

Juniper

Aruba

F5

Job description

NTT DATA is seeking a Senior Associate Networking Technical Services Systems Integration Specialist in Singapore. You will resolve client requirements within SLAs, perform configurations and installations, and advance toward professional certification while building business knowledge.

You will take lead on installations and troubleshooting, document SOPs, manage project admin, and present to customers with a proactive, client-focused mindset.