Senior Manager, Staff Protection & Workplace Safety

Singapore General Hospital Pte Ltd.; Singapore; In loco; SGD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Singapore General Hospital Pte Ltd. is seeking a proactive administrator to drive the Staff Protection Programme and manage cases related to abuse and harassment affecting healthcare workers.

You will support the Head of Department in projects and perform broad administrative duties across the Office. The role involves coordinating with stakeholders, developing KPIs, and mentoring junior staff while ensuring policy alignment with evolving requirements.

Competenze

• Bachelor’s degree or professional diploma in any discipline, including biomedical science, medical, nursing, allied health, counselling, or para-legal services.
• At least 8 years’ working experience preferably in health, healthcare, or para-legal related field with minimum 1 year in supervisory position.
• Familiarity with healthcare industry and patient care operations
• Dealing with external authorities and customers.
• Strong communication skills with good command of English (verbal and written)
• Good command of basic IT skills, e.g. Word, Excel and PowerPoint

Mansioni

• Plan, execute and review SGH Staff Protection Programme (SPP).
• Oversee and coordinate compilation of abuse and harassment cases to ensure consistency with SPP.
• Coordinate with stakeholders on feedback, complaints and issuance of warning letters.
• Develop and monitor SPP KPIs for periodic reporting to senior management.
• Secretariat to the Staff Protection Council.
• Plan, execute and review SGH SPP policies and procedures.
• Ensure SGH policies and procedures on SPP align with prevailing requirements.
• Review SGH A&H climate and propose management initiatives for continual improvement.
• Curate library of training resources and evaluate training needs for SGH staff.
• Work with stakeholders to manage and administer the training program.
• Collaborate on communications plan to raise awareness and manage A&H by patients and visitors.
• Support promotional campaigns and collaterals to promote climate of trust and safety.
• Main liaison with SingHealth Staff Protection Office on SGH SPP matters.
• Mentor junior staff.
• Where appropriate, initiate SPP enhancement projects.
• Support DD, WSH in all SPP matters as appropriate.

Conoscenze

Communication skills

Healthcare knowledge

Stakeholder management

IT skills

Formazione

Bachelor’s degree or professional diploma (any discipline including biomedical science, medical, nursing, allied health, counselling, or para-legal services)

Descrizione del lavoro

Singapore General Hospital Pte Ltd. is seeking a proactive administrator to drive the Staff Protection Programme and manage cases related to abuse and harassment affecting healthcare workers.

You will support the Head of Department in projects and perform broad administrative duties across the Office. The role involves coordinating with stakeholders, developing KPIs, and mentoring junior staff while ensuring policy alignment with evolving requirements.