Senior Manager (Special Project)

People's Association; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

The Senior Manager (Special Project) at People's Association will provide governance oversight and operational coordination across Chinatown AACs and Jalan Besar AAC. You will develop and implement governance structures, ensure service continuity, and manage the transition to a corporate outsourcing model.

You will lead performance measurement, stakeholder engagement, and capability-building initiatives, with the aim of transferring operations back to AIC while maintaining compliance and strong

Qualifications

• Minimum 3 years of experience in procurement and contract management, or governance and compliance.
• At least 3 years of supervisory experience with accountability for delivery and outcomes.
• Experience with stakeholder engagement and multi-agency coordination.

Responsibilities

• Establish and maintain governance frameworks across AACs ensuring compliance with internal rules and standards.
• Coordinate with HQ divisions on policy implementation, audits, and approvals for external agreements.
• Oversee financial controls, expenditure management and budget monitoring.
• Oversee procurement and revenue contracting processes in line with rules and policies.
• Develop and maintain systems to track KPIs, data collection, analysis and reporting.
• Lead transition to corporate outsourcing and eventual transfer of operations back to AIC with knowledge transfer and risk management.
• Drive outreach to engage elderly residents and build partnerships.

Skills

Procurement

Contract management

Governance

Compliance

Stakeholder engagement

Outsourcing contracts

Team leadership

Job description

What the role is:

In support of PA’s mission to foster community participation, the Senior Manager (Special Project) provides governance oversight and operational coordination across the three Chinatown Active Ageing Centres (AACs) and one Jalan Besar AAC. The role leads the development and implementation of the operational processes, governance structures, and oversight mechanisms required to ensure service continuity, support the transition to a corporate outsourcing model, and facilitate the eventual transfer of operations back to AIC.

What you will be working on:

1. Overall Governance and Centre Oversight

• Establish and maintain governance frameworks across the 3 Chinatown AACs (Banda, Chin Swee, Jalan Kukoh) and Jalan Besar AAC, ensuring compliance with PA Financial Rules and Regulations, Government Instruction Manual requirements, AIC standards, and other statutory requirements.
• Coordinate with HQ divisions (Legal Service, Grassroots Service, Internal Audit, Field Governance Office) on policy implementation, audit clearance, and approvals for external agency agreements.

2. Financial Governance, Procurement and Controls

• Oversee financial controls across centres, ensuring sound accounting practices, expenditure management, and budget monitoring.
• Oversee procurement and revenue contracting processes in compliance with Grassroots Financial Rules and internal policies.

3. AIC Performance Management and Reporting

• Develop and maintain systems to track AIC KPIs across centres, ensuring accurate data collection, analysis, and timely reporting of performance outcomes, programme delivery, and governance matters to AIC and PA management.
• Conduct variance analysis and drive corrective actions to meet performance targets.

4. Community Outreach and Stakeholder Engagement

• Drive outreach strategies to recruit and engage elderly residents across the centres.
• Build and maintain relationships with community stakeholders, partners, beneficiaries, and volunteers to strengthen programme reach and impact.
• Facilitate coordination between centres and external stakeholders to optimise partnerships and resource sharing.

5. Capability Building and Governance Training

• Coordinate governance, finance, and compliance training for all AAC staff to ensure consistent understanding and application of policies and procedures.
• Build operational capability across centres to strengthen compliance culture and service delivery standards.

6. Transition to Corporate Outsourcing Model and Transfer of Operations

• Lead the development of operational processes and governance structures to ensure service continuity and compliance with AIC and PA requirements throughout the outsourcing transition.
• Oversee service provider performance and accountability, and coordinate structured planning for the eventual transfer of operations back to AIC, covering knowledge transfer, risk management, and operational readiness.

What we are looking for:

a. Minimum 3 years of experience in procurement and contract management, or governance and compliance, with experience managing complex procurement processes and outsourcing contracts.

b. At least 3 years of supervisory experience with accountability for operational oversight, team management, and delivery of outcomes.

c. Experience in stakeholder engagement and multi-agency coordination

About People's Association

The People’s Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.