Senior Manager, Social Service Delivery & Impact

GVT Government Technology Agency; Singapore; In loco; SGD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

National Council of Social Service (NCSS) in Singapore is seeking a Manager/Senior Manager to oversee a portfolio of funded social service programmes, ensuring effective implementation, governance and continuous improvement. You will collaborate with social service agencies and government partners to drive service outcomes and accountability.

The role emphasizes stakeholder engagement, performance monitoring, and cross-functional collaboration to develop recommendations and management papers for

Competenze

• Relevant experience in programme management, social service delivery, grant management, policy implementation or stakeholder engagement.
• Strong analytical and problem-solving skills, with the ability to assess programme performance and develop practical recommendations.
• Good interpersonal and communication skills, with the ability to engage and collaborate with diverse stakeholders.
• Strong project management and organisational skills, with the ability to manage multiple priorities independently.
• Good writing and presentation skills, including the ability to prepare clear management reports and recommendations.
• Knowledge of Singapore's social service landscape and experience working with social service agencies or public-sector organisations would be advantageous.
• Candidates with more extensive relevant experience and demonstrated ability to manage complex programmes and stakeholder relationships may be considered for the Senior Manager position.

Mansioni

• Programme Management: Manage a portfolio of funded social service programmes, overseeing implementation, performance, funding requirements and service delivery.
• Stakeholder Engagement: Build and maintain effective partnerships with social service agencies, government agencies and other stakeholders to address service needs and delivery challenges.
• Performance Monitoring and Evaluation: Monitor programme performance, analyse service utilisation and outcomes, and work with relevant stakeholders to identify opportunities for service improvement.
• Funding and Grant Governance: Review funding proposals, budgets and programme reports, ensuring accountability, compliance with funding requirements and effective utilisation of resources.
• Service Planning and Improvement: Identify emerging needs, service gaps and opportunities to strengthen service models, working with internal and external stakeholders to develop recommendations.
• Cross-functional Collaboration: Work with internal teams on service planning, evaluation, policy alignment and funding decisions, including preparing management papers and recommendations.

Descrizione del lavoro

National Council of Social Service (NCSS) in Singapore is seeking a Manager/Senior Manager to oversee a portfolio of funded social service programmes, ensuring effective implementation, governance and continuous improvement. You will collaborate with social service agencies and government partners to drive service outcomes and accountability.

The role emphasizes stakeholder engagement, performance monitoring, and cross-functional collaboration to develop recommendations and management papers for